Tour Coordinator

You will be working for one of the leading educational operators in the UK who are building back up and are brimming with enquiries. This is a great time to join the team as more growth is planned and opportunities will be available for everyone to grow with the business.

Tour Coordinator - What will I be doing ?

You will be responsible for promoting all services that these brands offer to sports clubs and educational settings. You will be responsible for promoting the full product range, developing and maintaining long term relationships with higher educational establishments and providing top customer service to new and existing clients..

You will be working with both suppliers and clients directly to ensure the successful arrangement of the travel and accommodation

You will be Tailor making itineraries reflecting the requirements of the group, Generating accurate tour costings.

You will be regularly visiting assigned venues and areas, taking part in inspection visits and researching subjects and destination

Tour Coordinator - What experience do I need ?

• Previous experience arranging tours in the educational travel sector would be preferable.
• If you have not worked in educational travel, then a general travel industry operational background would be essential
  Strong knowledge of the School, College and Sports Club Travel Market and previous experience working on Education Events/Sports Tours would be ideal.

Tour Coordinator - Additional Information

This is an office based or hybrid role with a requirement to be based in the office a minimum of 3 days a week. You will be working a 37.5-hour week between the hours of 8 - 6 ( e.g. 8 - 4 or 9 - 5 etc ) They are a great team - full of enthusiasm and passion for this industry and you will be joining a business who will be able to offer people an exciting future

Travel Sales Consultant

Do you have visions of running your own travel business with all leads provided If so, then read on.

This fast-growing travel business are absolutely thriving and are looking for several self-employed travel agents to work with them converting incoming enquiries. The phones are ringing off the hook with qualified leads so you can start earning great money immediately.

Travel Sales Consultant - What will I be doing?

• You will be answering calls from holiday makers and converting these enquiries into sales.
• You will be home based and there will be an expectation that you will be needed to work some evenings and weekends to yield the best sales.

Travel Sales Consultant - What experience do I need

• You need to be self-motivated, and target driven, able to convert leads into a loyal customer base.
• You must have experience in selling 'hotel only' and 'flight plus' holidays - plus a range of other ancillary products.
• Your knowledge and experience of a variety of holiday destinations enables you to advise potential customers with credibility and authenticity.
• This business offers a brilliant mix of products across short-haul beach, city breaks and long-haul destinations, giving you the opportunity to offer something to everyone.

Travel Sales Consultant - What else do I need to know?

• This business offers a brilliant mix of products across short-haul beach, city breaks and long-haul destinations, giving you the opportunity to offer something to everyone.
• You will be working on a self-employed, commission-only basis and recognise the need for flexibility; including evenings and weekends to meet customer demand.
• OTE is £25k-£30k p/year for a full-time consultant with their highest performers earning in excess of £70k.

Business Travel Consultant

This is an exciting opportunity for an ambitious and experienced Business Travel Consultant to join an independant, well established investors in people company within the travel management industry. They are looking for experienced consultants from corporate travel, who share their passion and can deliver an exceptional level of customer service within this specialist arena.

Business Travel Consultant - What will I be doing?

As a Business Travel Consultant, you will provide a unique hands-on service to clients and key accounts by sourcing the best travel solutions to meet their requirements. The role also offers variety and requires excellent customer service skills as well as general account management and an ability to work effectively within a team.

Business Travel Consultant - What experience do I need?

• Experience within the corporate travel industry is essential
• An excellent telephone manner and great customer service skills
• Excellent eye for detail and accuracy
• Experience of using Amadeus or Galileo is required
• Strong at building relationships
• Work autonomously and with limited supervision
• An ability to work to demanding deadlines and at times, under pressure
• Highly motivated and well-organised

Business Travel Consultant - What else do I need to know?
This is an ideal opportunity for someone who is passionate about corporate travel and who always strives to deliver the best possible service to customers and clients, to join a progressive market leader. The role is home based and requires expertise coupled with a desire for personal development and the ability to manage clients with demanding schedules and specific requirements.

Travel Consultant - York area

This is an exciting opportunity for a self-driven and motivated individual, with a genuine ability and desire to sell, to take on the highly rewarding role of Travel Consultant within an impressive, large pan-European travel group.

Travel Consultant - What will I be doing?

On joining the business you will focus on either the Sales or Customer Service function and, once you have completed your initial training, you'll have the ability to work across both areas and provide support during peak periods. On a day-to-day basis you will offer expert advice to customers, helping them to make the best holiday choice, and will manage their expectations throughout the entire process.

Travel Consultant - What experience do I need?

• An excellent telephone manner and great inter-personal skills
• Excellent grammar, articulate and with a high level of computer literacy and numeracy
• A keen eye for detail and experience of working swiftly and accurately under pressure
• Highly motivated, well-organised and able to provide outstanding customer service
• Experience of working effectively within a team

Travel Consultant - What else do I need to know?
This is a great opportunity for someone who loves to learn new skills and who enjoys to research and improve their knowledge continuously. There'll be plenty of training offered, which will allow you to perfect your sales and customer service techniques, use reservations systems effectively, and enhance your general IT skills, so you'll always have the right tools to carry out the role to the best of your ability. The hours of work are 9am to 5.30pm Monday to Friday and you'll be expected to work one Saturday a month. There'll also be the option for hybrid working after the initial training period.

Business Travel Consultant

This is an exciting opportunity for an ambitious and experienced Business Travel Consultant to join an independant, well established investors in people company within the travel management industry. They are looking for experienced consultants from corporate travel, who share their passion and can deliver an exceptional level of customer service within this specialist arena.

Business Travel Consultant - What will I be doing?

As a Business Travel Consultant, you will provide a unique hands-on service to clients and key accounts by sourcing the best travel solutions to meet their requirements. The role also offers variety and requires excellent customer service skills as well as general account management and an ability to work effectively within a team.

Business Travel Consultant - What experience do I need?

• Experience within the corporate travel industry is essential
• An excellent telephone manner and great customer service skills
• Excellent eye for detail and accuracy
• Experience of using Amadeus or Galileo is required
• Strong at building relationships
• Work autonomously and with limited supervision
• An ability to work to demanding deadlines and at times, under pressure
• Highly motivated and well-organised

Business Travel Consultant - What else do I need to know?
This is an ideal opportunity for someone who is passionate about corporate travel and who always strives to deliver the best possible service to customers and clients, to join a progressive market leader. The role is home based and requires expertise coupled with a desire for personal development and the ability to manage clients with demanding schedules and specific requirements.

Commercial Analyst - Travel Industry

This tour operator are building back up and are full of passion and excitement as travel returns - Every member of the team actively contributes to the company's success - they have a flexible and open working culture and are looking for an experienced analyst to join them within the Commercial team. e

Commercial Analyst - What will I be doing ?

• The role is accountable for developing and delivering commercial reporting to the Head of Commercial and the whole business.
• It will challenge the Head of Commercial and other leaders on the commercial drivers behind gross margin performance and how to increase that over time.
• It is a role for an individual who enjoys playing with data to build a picture of business performance, report on such performance in an understandable manner, and is driven by a positive commercial impact.
• Sustainability and Responsible Tourism is at the core of what they do, and should be a passion for everyone employed by the Group.

Commercial Analyst - What experience do I need ?

• You must have experience in an analytical role, either in finance, commercial, sales or marketing teams ideally within the travel industry
• Ideally worked in a team with considerable interaction with actual financial performance metrics
• Skilled at interrogating data with SQL, working with CRM data, and preparing dashboards in Excel and other BI tools
• History of presenting commercially-focused data and breaking-down complex analysis into logic steps

Commercial Analyst - What else do I need to know?

This is a role with a fabulous operator who are passionate about the industry they work in . They would ideally like this person to come to the office twice a week in Hampshire but there is absolute flexibility around this if you live further afield. There are a host of benefits to include Health Cash Plan, discounted travel, and lots more.

Operations Specialist - Travel Industry

This wonderful tour operator specialises in Educational Travel as well as some great holidays to some fabulous destinations. The great recovery has begun in travel, and they are now looking for someone to join them to work across all products in an operational role/

Operations Specialist - What will I be doing?
You will be providing exceptional destination and subject matter advice, plus general guidance to customers to assist them through the booking process once the holiday or trip has been confirmed

• You will be progressing and administering confirmed bookings on the in-house reservations system, ensure the customer is fully informed and supported throughout the remainder of the booking journey
• You will be helping customers and suppliers with any booking queries pre and post travel
• Help create detailed itinerary documents for each school/customer
• Produce accurate booking confirmations, amendment quotes, checklists and invoices.
• You will maintain a departures checklist to ensure that schools/customers meet deadlines, and send reminders, as needed for payments, booking forms, insurance details and required information
• You will communicate with suppliers to ensure all components of the booking are provided, as booked, and that dietary/medical requirements are met
• You will also be involved in managing and resolving in-resort issues as a matter of priority and maintain the highest levels of customer service throughout. Document events and communicate as necessary.

Operations Specialist - What experience do I need?

• Ideally you will have travel industry experience having worked in a similar operations or post booking role where you have managed itineraries etc..

You will ideally have a good knowledge of Iceland, Canada and Scandinavia but this is not essential
You will be an excellent communicator - always helpful and pro- active with a high attention to detail.

Operations specialist - What else do I need to know?

This is based in the office 2 days a week with the rest from home. The hours are 9 - 5. The salary is £23k - £24k with some lovely benefits. There is a real family feel to this business and they are excited to be back trading after the pandemic so there is a real buzz around the place.

Customer Retention Manager

This is an exciting opportunity for a self-driven and motivated Customer Retention or Sales Manager with global team management experience to join a true market leader within the travel industry and to work with likeminded people who are not only passionate about delivering an exceptionally high level of service but also value building trusted relationships with their customers.

Customer Retention Manager - What will I be doing?

Whilst the core part of the role is to oversee the day-to-day management and performance of the offshore retention teams, it also encompasses the development of improvement plans and feedback to the business to reduce assisted bookings, improve workflows and improve customer outcomes, as well as the overall customer experience. You will have strong commercial experience in an e-commerce environment, ideally within travel, and demonstrable experience of driving sales teams to meet demanding challenges and deadlines.

Customer Retention Manager - What experience do I need?

• Significant experience in a sales and/or retention role
• Proven track record of delivering against commercial KPI's in busy inbound/outbound contract centre environments
• Experience of managing offshore retention teams, delivering to productivity and service level company targets and objectives
• Strong planning and organisation skills and an ability to understand and engage with internal and external customers
• Excellent problem solving skills
• Experience of influencing and driving improvements
• Experience of reporting trends in supplier performance and analysing against business objectives
• Strong communicator across all levels of a business
• Exceptional man-management and coaching skills
• Highly motivated, well-organised and able to provide outstanding customer service

Customer Retention Manager - What else do I need to know?
The post holder can be based anywhere in the UK although will be required to attend occasional meetings at the Head Office in London and overseas to visit outsourced partners. This position is challenging as well as rewarding and requires expertise, drive and a passion to succeed and make a significant impact. The role is Monday to Friday with occasional need to work outside of these hours when required.

Head of Product

This is an exciting opportunity for an experienced Senior Product Specialist to join a unique business within the travel industry, which caters for a variety of travellers and offers an experience of a lifetime. The company has teams of experts who use their knowledge to create bespoke itineraries and travel plans for the most discerning traveller and it's now looking for a likeminded individual with an adventure travel background, who can bring subject matter expertise and work collaboratively in order to strive for excellence within an innovative market leader.

Head of Product - What will I be doing?

You will lead and inspire a team of Product and Programme Managers, who create worldwide adventures, to ensure that the trips being offered are not only bespoke and provide the trip of a life time, but that they deliver the Company's strategic vision and evolve the customer experience. The role offers variety and is responsible for:

• • Leadership management and development of the team
  • Providing focus, direction and feedback for the team and be responsible overall team deliverables
  • Managing and monitoring personal development plans and improvement strategies
  • Working with Business Intelligence to ensure the Company has the right product on sale at the right price to deliver the right margin
  • Complex contract negotiations with overseas suppliers
  • Putting together product launches and managing training trips for the teams
  • Drive process improvements and improve efficiency

Head of Product - What experience do I need?

• You will be an influencer and a credible sounding board for commercial decisions across the business
• With a passion for travel, you will bring your knowledge and expertise within the small group adventure market as well as energy and an innovative approach
• Curiosity, ambition and change management experience; you'll also be someone who can objectively and respectfully challenge
• Excellent presentation skills as you will be presenting product plans to the wider teams and Company, on a monthly basis

Head of Product - What else do I need to know?
This position requires a dedicated leader who embraces diverse thinking and is not only a diplomat but an ambassador for the business, an excellent negotiator and who, most importantly, gets things done. The role is as challenging as it is rewarding and can change at any time from business as usual, innovation and team development to crisis management. This is something that you will embrace and thrive on. The role is hybrid with 2 days in the office in Hampshire and the business offers a good salary with an excellent array of benefits.

PHP Developer

Remotely based

This is an exciting opportunity for a motivated PHP developer to join a market leader within the luxury travel industry who is embarking on the next phase of development. The role will span all areas of back-end development and will work with a wide range of technologies to bring industry leading capabilities to a unique and innovative business. They are looking for a driven individual who excels under pressure, enjoys a challenge and is an exceptional problem solver.

PHP Developer - What will I be doing?

The company have recently launched a new event-driven platform using Apache Kafka and a microservices architecture. The second stage is as exciting as the first and will improve the performance of existing functionality and, ultimately, the customers' experience. The roadmap ahead is varied and innovative and the PHP Developer will play an integral part in the development of this.

PHP Developer - What experience do I need?

• To be considered for this position you must have a minimum of 4 years' PHP experience - (OOP), working with PHP frameworks (Symfony, Laravel, Phalcon, Slim or similar)
• Ideally DevOps capabilities (CI, deployment automation and containerisation) or an appreciation and willingness to gain experience
• Hands-on experience building and integrating APIs
• Familiarity with relational database and SQL
• Experience with a test-driven development workflow
• Knowledge of SOLID and related OO design principles
• Experience working with:

• • Apache Kafka
  • Serverless Framework
  • WebSockets
  • Elasticsearch, Logstash and Kibana
  • AWS, in particular Lambdaand API Gateway
  • Terraform and/or Ansible

PHP Developer - What else do I need to know?
This is a superb opportunity for a self-motivated individual who is interested in working with modern event-driven architectures and serverless technology and who wants to be part of a forward-thinking and progressive company. Travel to London or Oxfordshire is required twice a month so the ideal candidate will preferably be based within easy commutable distance of either location.