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Travel Consultant

Basic plus commission plus overseas trips

This incredibly respected and reputable luxury tour operator are looking for a Travel Consultant to join their friendly, professional team who sell the most wonderful holidays to a variety of destinations. 

Travel Consultant - What will I be doing? 

You will be speaking to customers over the phone and on email, selling luxury holidays to Europe, the Middle East and the Caribbean. 
You will speak with both the direct public and the travel trade and will be working to targets and always always giving the absolute best possible service. 


Travel Consultant - What experience do I need? 

Ideally you will have worked in the travel industry previously but this is not essential if you have a basic level of knowledge within the travel industry - maybe you have studied a Leisure and Tourism qualification or have worked as an overseas rep or cabin crew. 

The most important attribute for you to have is a positive attitude towards doing a great job for the customer and a tenacious, conscientious attitude towards work. 

Travel Consultant Additional Info: 

You will have  a basic salary plus commission and will have the added bonus of getting to see some of the wonderful places you sell by occasionally visiting them on educational trips. There is a great office vibe - friendly  team and good all round career prospects.     

  • Customer Resolutions Team Manager - Travel Industry

    Customer Resolutions Team Manager - Travel Industry!

    Despite the times we are in this leading travel company are very busy and need an experienced people manager with travel industry experience in an operations / resolutions environment to lead a team.

    Customer Resolutions Team Manger - What will I be doing?

    • You will have ultimate responsibility for ensuring that customers are notified of a hotel relocation within reasonable time.
    • You will take ownership of processes & policies, making effective suggestions for change, to improve the customer experience for those that are no longer able to stay in their hotel of choice.
    • You will work closely with Suppliers to ensure they deliver against agreed SLAs and business requirements.
    • You will lead a team of 15 (2 direct reports) and will support and develop them to deliver exceptionally high-quality service

    Customer Resolutions Team Manager - What experience do I need?

    • You must have great leadership experience in a similar environment from the travel industry.
    • You will ideally have experience dealing with hotel relocations / over bookings/ hotel closures
    • You must have solid experience dealing with customer issues within travel.

    Customer Resolutions Team Manager - What else do I need to know?
    This is a remote role, working across a shift system to include some weekends and some evening shifts in the week until 8pm. The business is ambitious so there is lots of opportunity. The team are energised, fun and fast paced - it's a great culture to be part of.