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Property Manager
Property Manager - What will I be doing?
You will be looking after over 50 properties whereby this business manages the communal areas, so you will be liaising with cleaning, gardening and maintenance companies to ensure everything is as it should be
You will frequently be reacting to problems and solving them by coordinating with the relevant parties..leaks, problems with locks, refuse management, gardens etc..
You will on the phone a lot and using a database to log issues and liaising on email.
Property Manager - What experience do I need?
This client is flexible on your background - if you have come from property management then great but it is certainly not essential.
You must be well organised, give exemplary service, have a can do attitude, a sense of urgency and be a team player.
Property Manager - Additional Information:
The hours are full time Monday to Friday - either 9 - 5.30pm or 9.30 - 6pm
Cover is required over the school holidays so you must be able to work these
by email - as they go live.
RELATED VACANCIES
Customer Services Team Leader - Travel Industry
Customer Services Team Leader - Travel Industry
You will be working for a forward thinking, friendly, ambitious travel business who are really making waves in the industry. They are looking for an experienced Team Leader to work in their Customer Service - Pre- Travel team. If you have this background and are looking for a new challenge then please get in touch.
Customer Services Team Leader - What will I be doing ?
- You will be helping with the day to day management of the customer services team supporting their customers before they travel.
- You will ensure all issues are resolved quickly and efficiently minimising any impact to the customer experience and checking that all company guidelines are followed.
- You will be looking after a team of approximately 15 agents at any one time
- You will have day to day management of workflows, including overseeing all inbound and outbound contact channels ensuring staffing levels support and adjust as required.
- You will take responsibility for complicated issues, supporting the resolution and reasonable outcomes for both customers and the business
- Management of incidents which could be minor or major, including deaths in resort, accidents and illnesses; you will play an active role within the crisis management team
- You will develop, coach and mentor your team members to ensure they are achieving and exceeding all KPI's and quality standards.
Customer Services Team Leader - What experience do I need ?
- It is essential that you have worked in the travel industry previously in a similar role within a contact centre / operations environment
- You will have outstanding communication skills
- Excellent IT and systems skills
- Good leadership experience
Customer Services Team Leader - Additional Information
This is a great opportunity to join a fast moving ambitious business. You will be initially working from home but once things move forward there will be a return to the office in Central London. The role spans a 7 day week shift pattern to include some evenings and weekends. The pay is competitive.
RELATED VACANCIES
-
Customer Services Team Leader - Travel Industry
Customer Services Team Leader - Travel IndustryYou will be working for a forward thinking, friendly, ambitious travel business who are really making waves in the industry. They are looking for an experienced Team Leader to work in their Customer Service - Pre- Travel team. If you have this background and are looking for a new challenge then please get in touch.
Customer Services Team Leader - What will I be doing ?- You will be helping with the day to day management of the customer services team supporting their customers before they travel.
- You will ensure all issues are resolved quickly and efficiently minimising any impact to the customer experience and checking that all company guidelines are followed.
- You will be looking after a team of approximately 15 agents at any one time
- You will have day to day management of workflows, including overseeing all inbound and outbound contact channels ensuring staffing levels support and adjust as required.
- You will take responsibility for complicated issues, supporting the resolution and reasonable outcomes for both customers and the business
- Management of incidents which could be minor or major, including deaths in resort, accidents and illnesses; you will play an active role within the crisis management team
- You will develop, coach and mentor your team members to ensure they are achieving and exceeding all KPI's and quality standards.
Customer Services Team Leader - What experience do I need ?
- It is essential that you have worked in the travel industry previously in a similar role within a contact centre / operations environment
- You will have outstanding communication skills
- Excellent IT and systems skills
- Good leadership experience
Customer Services Team Leader - Additional Information
This is a great opportunity to join a fast moving ambitious business. You will be initially working from home but once things move forward there will be a return to the office in Central London. The role spans a 7 day week shift pattern to include some evenings and weekends. The pay is competitive.