Sales Support - Travel Industry

Sales Support - Travel Industry

This incredible operator offer all variety of ski holidays and they are hiring a Sales Support Executive to support their sales team with back office tasks. This is a 12 month contract with a strong possibility of it becoming a permanent role.

Sales Support - What will I be doing?

 

Alongside supporting the sales team you will also work closely with the pre departure team and support business lead changes to guests that are due to travel.

  • You will be answering inbound guest amendments via email and live chat
  • Working closely with your sales consultants to support accuracy and completion of bookings.
  • Youi will be actioning cancellations and liaising with the overseas res team to obtain extra rooms for the sales team and relocations
  • Working with the pre departure coordinator to ensure business lead changes are actioned

Sales Support - What experience do I need?

The role needs someone with a passion for travel and customer service, who enjoys dealing with people - both inside and outside the business.

 

  • Passion/Interest for travel and the travel industry
  • Hard working, with excellent attention to detail
  • Experience of travelling or resort based experience (desirable)
  • Committed to providing excellent customer service
  • A good telephone manner with good communication skills
  • Professional, friendly, approachable and a good team player
  • Passionate about people and the effect they can have within the business
  • Desire to develop your career within a large travel business
  • Knowledge of European ski resorts (desirable)
  • Previous experience in a customer facing/call centre environment
  • Excellent standards of Computer literacy
  • Strong numeracy skills for calculating quotes

Sales Support - What else do I need to know?

There is a lot we can write here - this business are fantastic to work for. The salary is competitive. There are also so many benefits - half price holidays,Full training and career opportunities. There is discounted private healthcare, a health cash back plan, 25 days holiday, access to high street discounts, cycle to work scheme, a vibrant social committee lots of ad hoc incentives, ....it's a great place to work and they are hiring right now!! The role is based 2 days in their office in Hampshire and 3 days from home with all equipment provided.

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