HR Co-ordinator - Remote

This not-for-profit organisation established in 2010 with over 70 employees working all around the world is growing rapidly and looking for an experienced HR Coordinator to provide a professional, confidential, administrative, and advisory HR service. A big part of the role will be recruitment, contractual and general HR queries while supporting the HR Manager with specific HR project works and employee relations matters, as needed.

HR Co-ordinator - What will I be doing ?

• You will manage the recruitment process including candidate search and selection process
• You will manage onboarding of new team members
• You will manage consultant contract offers and renewals
• Liaise with UK and international payroll providers to communicate monthly updates and changes
• Co-ordinate employee review process and employment benefit scheme
• Provide line managers with HR support and best practise advise
• Provide administrative support across the HR/RGG teams as required

HR Coordinator - What experience will I need?

• Proven experience of working in an HR office environment
• Knowledge of UK employment and contractual law and statutory guidance
• Knowledge of international/European contractual laws would be an advantage
• Substantial administrative experience with strong organisational and record management skills
• Knowledge of successful recruitment processes and experience of using recruiter tools to find the best people
• Ability to manage varied workload including prioritisation and change of focus when required
• Strong communication skills and confidence to work with individuals at all levels both within and outside of, the organisation
• Experience of using an HR information system
• Knowledge of data protection legislation

HR Coordinator - What else do I need to know?

The office is based in South / Greater London but this is a remote role. It will start as a temporary role but will be a permanent position in time.

Benefits

• Flexible working
• 25 days holiday
• Private healthcare
• Private dental insurance
• Life assurance

Digital Search and Performance Marketing Lead

A fantastic opportunity to join a fast-paced and energetic working environment in the ever-changing world of travel. As a key member of the marketing team your role will be responsible for demand generation through digital channels. You will have sole responsibility for managing this Tour Operator's digital accounts across paid search and search engine marketing primarily, but also owning paid social and affiliate channels.

Digital Search and Performance Marketing Lead - What will I be doing?

• You'll drive campaigns from planning to execution and beyond to meet key performance metrics in, search and performance marketing channels.
• Allocating budgets and recommending additional spend for opportunities and testing.
• Constantly optimise marketing activity to improve ROI and maximize cost per acquisition.
• You'll manage 2 search agencies and drive a cohesive strategy and ensure that it is executed.
• You'll report back to the business with performance insights, market trends and keyword analysis.
• You'll work with commercial and creative teams to produce campaigns that are aligned with strategy and is communicated internally for sales enablement.

Digital Search and Performance Marketing Lead - What experience do I need?

You'll be someone that enjoys focusing on delivering measurable ROI and constantly looking to optimise and diversify the channel mix. Additionally, you'll have a good understanding of channel attribution and be able to demonstrate how you've used this before to inform decisions and drive growth. You'll be comfortable to direct and manage agency performance, setting their measurement KPIs and constantly monitoring progress, to ensure they achieve their goals and ROI targets.

• You will have a great overall understanding of digital marketing channels.
• 'Channel agnostic': capable of working in, and joining up all channels to deliver the most effective ROI
• An excellent record of turning data into actionable insights to inform marketing and business decisions that lead to a competitive advantage.
• Excellent communication skills, able to work well with internal and external stakeholders.
• Highly numerate and able to work with different technologies and data types.
• Experience with Google Analytics and knowledge of ROI and attribution essential
• Ideally hold a degree or diploma in marketing.
• Marketing experience including search and performance marketing channels.

Digital Search and Performance Marketing Lead - What else do I need to know?
This is working for a well-funded, well established tour operator with a very loyal client base, it is a full-time role with 2 days in the office in Crawley and 3 days from home, but this can be flexible if needed. There is a good salary and benefits package with opportunity to grow.

Product Executive

This is an exciting opportunity to join the Product Team in an entry level role for a very well-established tour operator You'll help with creating an exciting programme of holidays This is a varied role where you'll be able to think creatively as well as analytically.

Product Executive - What will I be doing?

• You will be writing exciting and accurate content for the website and brochure
• Proof-reading content to ensure accuracy
• Maintaining the website by updating content and images when needed and ensuring hotels and resorts are advertised accurately
• You will working closely with the overseas teams, trading, loading, reservations, operations, guest services and marketing departments to help with any questions and product recommendations
• You will be building and maintaining relationships with overseas suppliers including hotels and DMCs
• You will assisting with over-bookings, hotel and resort changes or incorrect brochure information to resolve any customer issues
• You will maintain internal systems to ensuring the product on sale and inventory is correctly loaded
• You will have the opportunity to travel overseas when necessary to visit hotels and resort teams

Product Executive - What experience do I need ?

• This is an entry level role so perhaps you are a recent graduate or just left college and are passionate about travel and are looking for a start in the industry.
• You must have excellent written English, communication & copy-writing skills
• Strong attention to detail
• Confident team-player with the ability to build and maintain strong working relationships
• Ability to thrive in a fast-paced work environment with tight deadlines
• You must be passionate about travel and delivering high levels of customer experience
• Good skills in Microsoft Office programmes including Excel

Product Executive - What else do I need to know?
This is an opportunity for someone to join the industry in a fabulous role with the scope to develop their career in the travel industry particularly in a Product Department. They offer a host of amazing benefits including 25 days holidays, half price holidays, opportunity to travel with the job, it is a hybrid role with 2 days in the office and 3 days from home. This is a real one-off opportunity not to be missed!

Content and Social Marketing Lead

This is a key role within the Content team at an award winning tour operator, expressing the brand to engage and delight customers. You will be responsible for producing itinerary copy for brochures and web as well as running the social accounts from ideas / strategy through to execution.

Content and Social Marketing Lead - What will I be doing ?

• Whilst the core part of the role is writing itinerary copy and proofing production, you will be required to create copy across the marketing mix including email, blog, web and social.
• You will also be leading on all the social accounts from ideas through to strategy through to writing the content and engaging with the audience.
• This is a role that will see you engaging a lot with the Product department to ensure accuracy of all content

Content and Social Marketing Lead - What experience do I need?

• You will be a talented copywriter used to producing a high volume of copy to tight deadlines, whilst demonstrating a high attention to detail and consistency at all times.
• Experience of working in the travel industry and a demonstrable passion for travel is necessary.
• Experience managing social content and creating campaigns with proven results
• Experience writing for web and understands nuances of SEO and online copy would be desirable.
• Attention to detail is key
• Ideally educated to degree level with a high standard of written English

Content and Social Marketing Lead - What else do I need to know
This role is part of a wonderfully dynamic and friendly marketing team with an award-winning tour operator. You will be based from home most of the time with 2 days a week in the Crawley office. They are offering a good salary and benefits package and opportunity to make the role your own.

Office Assistant - Part Time

This well established accountancy practice are looking for a part time administrator / office assistant to help woith the smooth running of the business. It is a varied role within a small friendly team.

Office Assistant - What will I be doing

• You will be answering all calls coming into the office acting as a switchboard
• You will be ordering stationary along with other supplies needed for the office
• There will be quite a bit of database management work with updating the CRM and ensuring contact details are correct
• You will be involved in processing invoices and any other supportive administration that helps the team

Office Assistant - What experience do I need ?

• You must be proficient in Word, outlook and a basic excel knowledge would be helpful.
• You will be well presented with excellent communication skills
• This role requires someone to be organised and proactive in certain areas
• Flexibility required around other ad hoc duties

Office Assistant - Additional Information
This is a permanent part time role - 10am - 2pm Monday to Friday including in school holidays. It is office based 5 days a week but might need one day a week to be worked from home on occasions. The role is based in Dorking and there is plenty of parking nearby. The team are friendly, and this would be a lovely part time role.

Operations Specialist

This wonderful tour operator specialises in Educational Travel as well as some great holidays to some fabulous destinations such as Iceland, Canada and Scandinavia. The great recovery has begun in travel, and they are now looking for someone to join them to work across all products in an operational role/

Operations Specialist - What will I be doing?
You will be providing exceptional destination and subject matter advice, plus general guidance to customers to assist them through the booking process once the holiday or trip has been confirmed

• You will be progressing and administering confirmed bookings on the in-house reservations system, ensure the customer is fully informed and supported throughout the remainder of the booking journey
• You will be helping customers and suppliers with any booking queries pre and post travel
• Help create detailed itinerary documents for each school/customer
• Produce accurate booking confirmations, amendment quotes, checklists and invoices.
• You will maintain a departures checklist to ensure that schools/customers meet deadlines, and send reminders, as needed for payments, booking forms, insurance details and required information
• You will communicate with suppliers to ensure all components of the booking are provided, as booked, and that dietary/medical requirements are met
• You will also be involved in managing and resolving in-resort issues as a matter of priority and maintain the highest levels of customer service throughout. Document events and communicate as necessary.

Operations Specialist - What experience do I need?

• Ideally you will have travel industry experience having worked in a similar operations or post booking role where you have managed itineraries etc..
  You will ideally have a good knowledge of Iceland, Canada and Scandinavia but this is not essential
  You will be an excellent communicator - always helpful and pro- active with a high attention to detail.

Operations specialist - What else do I need to know?

This is based in the office 2 days a week with the rest from home. The hours are 9 - 5. The salary is good with some lovely benefits. There is a real family feel to this business and they are excited to be back trading after the pandemic so there is a real buzz around the place.

Business Development Manager - Travel Technology

This innovative business provide transactional communication solutions to their customers in the travel industry and are set to move into next year with significant plans of growth. They are looking for an experienced sales professional to join the team and help take them to the next level.

Business Development Manager - What will I be doing?

• You will be building relationships with a variety of operators in the travel industry providing bespoke solutions to their customer communication strategies
• There is already a healthy pipeline in place which you will be working on to convert and build upon
• You will have access to a good database and good sales systems
• You will have the opportunity to travel quite a bit internationally to conferences, meetings etc

Business Development Manager - What experience do I need

• It is essential that you have come from a successful B2B Sales background either selling travel technology or selling B2B in the travel industry.
• You will be an exceptional communicator and presenter with a consultative approach

Business Development Manager - What else do I need to know?
You will be working in an innovative dynamic environment where the team are all on an exciting future path with the business. You will be based in the Berkshire office 3 days a week and 2 days from home with lots of international travel. There is a competitive base salary with uncapped commission, 25 days holiday, share options after a year's service, options for private healthcare and life insurance.

Bookkeeper and Practice Administrator - Dorking
This well-established Accountancy Practice are looking for a full time Bookkeeper and Administrator to help support their team. This is a hybrid role where initially you will be working 3 days a week in the office and 2 days from home although the office work may increase in time.

Bookkeeper and Practice Administrator - What will I be doing?

• You will be spending 60% of your time bookkeeping for a variety of clients as well as carrying out the bookkeeping for the Practice.
• You will be also be preparing VAT returns for clients and the Practice
• 40% of your time will be spent carrying out administrative tasks to support the team - this includes answering the phone and distributing the mail.

Bookkeeper and Practice Administrator - What experience do I need?

• Ideally you will have worked as a bookkeeper at an accountancy practice previously but if not then as a bookkeeper in industry within a busy fast paced high-volume role.
• You will be proficient in Xero or Quickbooks
• It is essential that you have a very high attention to detail and are happy multi-tasking as this is a very caried fast paced role.

Bookkeeper and Practice Administrator - Additional Info:
This is a full-time role Monday - Friday 9 - 5.30 working 3 days in the office and 2 from home. The team is small and supportive. This is a great business to be involved in and a lovely town to work in.

Team Manager - Business Travel - Aberdeen

Business Travel is back, and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. Their Aberdeen operation are looking for an experienced Team Manager to lead a team of 10 in a hands-on role.

Team Manager - What will I be doing?

• You will be working from their Aberdeen office with the best team, technology and training to provide exceptional levels of service to travellers and travel bookers.
• You will be leading a team of approximately 10 consultants and team leaders in a hands-on role
• Approximately 80% of your time will be spent operationally servicing clients and 20% leading the team.
• You will be focused on building relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
• Service is everything here so everything will be tailored to each client's specific need and you will be inspiring your team to do a great job at this .
• You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Team Manager - What experience do I need?

• It is essential that you have experience in leading a team of Business Travel Consultants with exceptional levels of customer service.
• You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
• This pace is fast, and you must be comfortable working under pressure.
• We are looking for team players who really care about what they do and put the customer at the heart of everything.

Team Manager - What else do I need to know?
This is a full-time role working from the Aberdeen office. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

They do also have homeworking roles based across the country for BTCs.

Business Travel Consultant - Japanese Speaking - Homebased or London office

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

Working from home - from anywhere in the UK, you will be set up with the best technology and training to provide exceptional levels of service to travellers and travel bookers.
You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
Service is everything here so everything will be tailored to each client's specific need.
You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
You must be fluent in Japanese and English
You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
This pace is fast and you must be comfortable working under pressure.
We are looking for team players who really care about what they do and put the customer at the heart of everything.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from home or their office in London. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.