Digital Search and Performance Marketing Lead

A fantastic opportunity to join a fast-paced and energetic working environment in the ever-changing world of travel. As a key member of the marketing team your role will be responsible for demand generation through digital channels. You will have sole responsibility for managing this Tour Operator's digital accounts across paid search and search engine marketing primarily, but also owning paid social and affiliate channels.

Digital Search and Performance Marketing Lead - What will I be doing?

• You'll drive campaigns from planning to execution and beyond to meet key performance metrics in, search and performance marketing channels.
• Allocating budgets and recommending additional spend for opportunities and testing.
• Constantly optimise marketing activity to improve ROI and maximize cost per acquisition.
• You'll manage 2 search agencies and drive a cohesive strategy and ensure that it is executed.
• You'll report back to the business with performance insights, market trends and keyword analysis.
• You'll work with commercial and creative teams to produce campaigns that are aligned with strategy and is communicated internally for sales enablement.

Digital Search and Performance Marketing Lead - What experience do I need?

You'll be someone that enjoys focusing on delivering measurable ROI and constantly looking to optimise and diversify the channel mix. Additionally, you'll have a good understanding of channel attribution and be able to demonstrate how you've used this before to inform decisions and drive growth. You'll be comfortable to direct and manage agency performance, setting their measurement KPIs and constantly monitoring progress, to ensure they achieve their goals and ROI targets.

• You will have a great overall understanding of digital marketing channels.
• 'Channel agnostic': capable of working in, and joining up all channels to deliver the most effective ROI
• An excellent record of turning data into actionable insights to inform marketing and business decisions that lead to a competitive advantage.
• Excellent communication skills, able to work well with internal and external stakeholders.
• Highly numerate and able to work with different technologies and data types.
• Experience with Google Analytics and knowledge of ROI and attribution essential
• Ideally hold a degree or diploma in marketing.
• Marketing experience including search and performance marketing channels.

Digital Search and Performance Marketing Lead - What else do I need to know?
This is working for a well-funded, well established tour operator with a very loyal client base, it is a full-time role with 2 days in the office in Crawley and 3 days from home, but this can be flexible if needed. There is a good salary and benefits package with opportunity to grow.

Business Travel Consultant - German Speaking

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

Working from home or in the London office, you will be set up with the best technology and training to provide exceptional levels of service to travellers and travel bookers.
You will be using your German and English
You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
Service is everything here so everything will be tailored to each client's specific need.
You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
You must be fluent in German and English
You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
This pace is fast and you must be comfortable working under pressure.
We are looking for team players who really care about what they do and put the customer at the heart of everything.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from home or from the London office. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

Reservations Coordinator - Spanish Speaking - Home Based or Office
This world class travel business are looking for customer service focused, Spanish speaking Reservations Coordinators to join their lovely team in Southampton or you could be home based. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Spanish Speaking - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Spanish Speaking - What experience do I need?
It is essential that you are bilingual in English and Spanish
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Spanish Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £25k - £30k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises. This can also be based remotely from home anywhere in the UK.

Sales Consultant - Educational Travel

This Specialist school tour operator are incredibly ambitious and the business is bouncing back at a great speed. They are looking for a talented Sales person to join their busy team to book exciting events and trips for their customers across the UK.

Sales Consultant - What Will I be doing?

• At the moment the business is all incoming and so you will be converting these enquiries into bookings by ensuring your clients' needs are catered for in every way and that the right product is booked for them.
• You will also be involved in the creation of new business using both telesales and email techniques.
• The majority of you time will be spent:
• Liaising with the client to ensure accurate tailored proposals are created
• Accurately costing the proposals using our bespoke costing system
• Ensuring accurate information re hotel, destination, visits is imparted at all times.

Sales Consultant -What experience do I need?

• Proven telesales experience and successful target management ability - this is not a hard sell - you need to have a consultative approach and be very articulate
• Proven experience and full understanding of delivering exceptional customer service
• Ability to resolve problems, work under pressure and meet deadlines
• Ability to work as under own initiative, and essentially as part of a wider team
• Analytical skills
• Ability to fully prepare a specialist tour package including transport, accommodation and costings to suit all School Groups requirements
• IT literate and knowledge of Microsoft products
• A school market knowledge would be desirable

Sales Consultant - Additional Information
This role pays a good base plus a further bonus of c£4k per year, 25 days holiday and a cash back healthcare plan. You can be remote based or based full time in their office in Surrey. There are huge opportunities at this business as they rebuild after the last 18 months. The business is thriving, training will be provided and the team are very supportive.