Travel Consultant (Part-Time or Full-Time)

Travel Consultant - Part-Time (Remote Working or York Area)

This is an exciting opportunity for a self-driven and motivated individual, with a genuine ability and desire to sell, to take on the highly rewarding role of Travel Consultant within an impressive, large pan-European travel group. You will need to be available to work most Saturdays but could work between 3-5 days a week with working hours 09.00 - 17.30 (evening working is required during peak sales period January to March).

Travel Consultant - What will I be doing?

On joining the business you will focus on either the Sales or Customer Service function and, once you have completed your initial training, you'll have the ability to work across both areas and provide support during peak periods. On a day-to-day basis you will offer expert advice to customers, helping them to make the best holiday choice, and will manage their expectations throughout the entire process.

Travel Consultant - What experience do I need?

• Experience of working in a call or contact centre (essential)
• An excellent telephone manner and great inter-personal skills
• Excellent grammar, articulate and with a high level of computer literacy and numeracy
• A keen eye for detail and experience of working swiftly and accurately under pressure
• Highly motivated, well-organised and able to provide outstanding customer service
• Experience of working effectively within a team
• Travel Industry experience (desirable)

Travel Consultant - What else do I need to know?

These positions can be based anywhere in the UK, ideally Midland/North, you will need to visit the office 4-6 times a year for training and meetings - all equipment provided. Induction training will be a combination of onsite in the York area for up to 1-2 weeks and remote.

This is a great opportunity for someone who loves to learn new skills and who enjoys researching and improving their knowledge continuously. There'll be plenty of training offered, which will allow you to perfect your sales and customer service techniques, use reservations systems effectively, and enhance your general IT skills, so you'll always have the right tools to carry out the role to the best of your ability. The hours of work are 9am to 5.30pm Monday to Friday and you'll be expected to work one Saturday a month. The offices are in a stunning remote location, so it is essential that you can drive. This company offers a competitive salary and a host of employee benefits - some of the best in the travel industry.