Travel Consultant (Polar Specialist)

Travel Consultant (Polar Specialist) – Adventure Travel Tour Operator

This wonderful tour operator who specialise in some incredible adventure style holidays are looking for someone to join their team as a Polar Specialist. This role is pivotal in ensuring the customers' experience is the best it can be. 

Polar Specialist - What will I be doing?

• You will be supporting and delivering exceptional service to Polar customers and helping to drive sales to the Artic and Antarctica
• You will maximise all sales opportunities and work towards targets and agreed KPIs
• You will follow-up with any sales enquiries and attempt to convert to sales bookings
• You will become familiar with the Polar product in order to be able to communicate features and benefits
• You will book flights using the designated company systems 
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Polar Specialist - What experience do I need? 

• Previous experience in selling Polar destinations is desirable
• First-hand travel experience to Polar destinations is desirable but not essential
• Ability to demonstrate a strong commitment to customer service excellence
• Excellent communication skills (written and verbal) with selling skills

Polar Specialist – What else do I need to know? 

The hours are 37.5 hours per week and will include some evening and weekend work.
The pay is £23k plus bonus and there is also a host of travel discounts for you and anyone travelling with you, healthcare benefits, pension and amazing offices to work from. This is a hybrid role working 2 days a week in the office but there is a chance that this role can be offered as a remote role if you live too far away to commute.