Junior Account Manager
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| Job Type | Permanent Full Time |
| Location | Brighton |
| Area | East & West Sussex, England |
| Sector | Customer ServicesOperationsSales |
| Salary | £24k - £26k |
| Start Date | ASAP |
| Telephone | 01306 779199 |
| Job Ref | 477 |
- Description
Junior Account Manager - £24,000 - £26,000 - East Sussex
Working for a travel industry leader in their field, you will be the main point of contact for key customers supporting them with all aspects of their booking.
Junior Account Manager- What will I be doing?
- You will be responsible for operational account management, taking accountability for issue resolution and sharing insight and analysis on any issues faced by customers, to improve process and performance.
- You will be a specialist for your accounts, responsible for our overall adherence to SLA’s, listening to feedback and ensuring your customers feel fully supported.
- You will have the autonomy to work collaboratively with customers to resolve booking issues, reporting back on any relevant points into the business.
- You will regularly meet with customers and listen to their feedback, building up great operational partnerships to support business growth.
Junior Account Manager - What experience do I need?
- Previous experience in the travel industry would be advantageous but not essential
- Proven experience of maintaining relationships with key clients.
- Excellent customer service skills.
- Good organisational and communication skills
- Previously successful candidates have come from a sales support or agency sales background.
Junior Account Manager – What else do I need to know?
You will be part of a friendly, dynamic team working on a hybrid basis and rewarded with a salary up to £26k in great city centre offices.
