Sales Manager - Travel Industry

Sales Manager
Full-time, Hybrid (York area)

This is an exciting opportunity for a self-driven and motivated individual, to take on this role leading all Sales activities within an impressive, large pan-European travel group. You will be an accomplished Sales professional with a track record of exceeding targets and will develop and lead a highly motivated Sales team. You will help drive Business growth through improving systems and processes.  Through your involvement in several transformation projects you will be a key player in driving business growth.  

Sales Manager - What will I be doing? 

• Generate a fun and positive team culture where sales are maximised and exceptional customer service delivered
• Establish an incentive structure to maximize sales
• Motivate and inspire the sales team members to perform in line with targets and KPI
• Recruit, on-board and oversee the training of the new members of the sales team
• Collaborate with Marketing, Commercial and Product on tactical sales campaigns to maximise sales opportunities
• Use sound judgement to manage difficult customer situations and solicit feedback to improve service
• Work cross functionally to ensure projects and business initiatives are implemented across the sales team
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Sales Manager - What experience do I need? 

• People management skills including setting clear objectives, managing performance, giving feedback
• Highly confident, competent, and articulate individual who can communicate professionally
• Demonstrated track record of managing customer feedback and complaints
• Planning and implementation skills which ensure initiatives/projects run to time and budget whilst achieving objectives
• A track record of coming up with and implementing great ideas that deliver commercial results
• Demonstrated track record of meeting and exceeding goals as an individual
• Analytical and reporting skills, using data-driven reporting to track, report on and improve individual, team and business performance
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Sales Manager - What else do I need to know?

This is a great opportunity for someone to join a business that is going through an exciting period of growth. You will be joining a high performing and enthusiastic team who are all passionate about the bespoke holidays they offer. Amazing benefits are offered which include a discount scheme on holidays across the group and healthcare cashback scheme. The offices are in a stunning remote location therefore it is essential that you can drive.