Business Travel Consultant / Groups Consultant - Remote

This is a wonderful opportunity to join a very well-established Travel Management Business who are thriving. They have an exciting team that deal with Corporate Events, Groups and Sporting and Media Clients where no day is the same and the work you will be doing is fast paced and interesting.

Business Travel Consultant / Groups Consultant - What Will I be Doing ?

• The role is slightly different to a normal business travel role as its working within their events team.
• They have their own sports business travel clients and media clients who require a more specialist approached to their bookings.
• They also deal with large events travel which can be anything from 10 people traveling to 1000 people with some groups being booked but the majority of the bookings are for individual flights to the one event for various origins.

Business Travel Consultant / Groups Consultant - What experience do I need ?

• Ideally you will have worked as a Corporate Travel Consultant or Business Travel Consultant previously, but we will also take applications from candidate who have booked group flights using a GDS or who have a good flight booking GDS background but have not necessarily worked in Corporate Travel before.
• You must have good proficiency on Galileo, Amadeus or Sabre.

Business Travel Consultant / Groups Consultant - Additional Information
This role can be based from anywhere in the UK. You will be provided with equipment and there is a good base salary plus quarterly monetary incentive. There is a comprehensive benefits scheme where you can purchase extra holiday and access discount schemes together with employee assistant schemes.

Travel Sales Consultant

Do you have visions of running your own travel business with all leads provided If so, then read on.

This fast-growing travel business are absolutely thriving and are looking for several self-employed travel agents to work with them converting incoming enquiries. The phones are ringing off the hook with qualified leads so you can start earning great money immediately.

Travel Sales Consultant - What will I be doing?

• You will be answering calls from holiday makers and converting these enquiries into sales.
• You will be home based and there will be an expectation that you will be needed to work some evenings and weekends to yield the best sales.

Travel Sales Consultant - What experience do I need

• You need to be self-motivated, and target driven, able to convert leads into a loyal customer base.
• You must have experience in selling 'hotel only' and 'flight plus' holidays - plus a range of other ancillary products.
• Your knowledge and experience of a variety of holiday destinations enables you to advise potential customers with credibility and authenticity.
• This business offers a brilliant mix of products across short-haul beach, city breaks and long-haul destinations, giving you the opportunity to offer something to everyone.

Travel Sales Consultant - What else do I need to know?

• This business offers a brilliant mix of products across short-haul beach, city breaks and long-haul destinations, giving you the opportunity to offer something to everyone.
• You will be working on a self-employed, commission-only basis and recognise the need for flexibility; including evenings and weekends to meet customer demand.
• OTE is £25k-£30k p/year for a full-time consultant with their highest performers earning in excess of £70k.

Business Travel Consultant

This is an exciting opportunity for an ambitious and experienced Business Travel Consultant to join an independant, well established investors in people company within the travel management industry. They are looking for experienced consultants from corporate travel, who share their passion and can deliver an exceptional level of customer service within this specialist arena.

Business Travel Consultant - What will I be doing?

As a Business Travel Consultant, you will provide a unique hands-on service to clients and key accounts by sourcing the best travel solutions to meet their requirements. The role also offers variety and requires excellent customer service skills as well as general account management and an ability to work effectively within a team.

Business Travel Consultant - What experience do I need?

• Experience within the corporate travel industry is essential
• An excellent telephone manner and great customer service skills
• Excellent eye for detail and accuracy
• Experience of using Amadeus or Galileo is required
• Strong at building relationships
• Work autonomously and with limited supervision
• An ability to work to demanding deadlines and at times, under pressure
• Highly motivated and well-organised

Business Travel Consultant - What else do I need to know?
This is an ideal opportunity for someone who is passionate about corporate travel and who always strives to deliver the best possible service to customers and clients, to join a progressive market leader. The role is home based and requires expertise coupled with a desire for personal development and the ability to manage clients with demanding schedules and specific requirements.

Business Travel Consultant

This is an exciting opportunity for an ambitious and experienced Business Travel Consultant to join an independant, well established investors in people company within the travel management industry. They are looking for experienced consultants from corporate travel, who share their passion and can deliver an exceptional level of customer service within this specialist arena.

Business Travel Consultant - What will I be doing?

As a Business Travel Consultant, you will provide a unique hands-on service to clients and key accounts by sourcing the best travel solutions to meet their requirements. The role also offers variety and requires excellent customer service skills as well as general account management and an ability to work effectively within a team.

Business Travel Consultant - What experience do I need?

• Experience within the corporate travel industry is essential
• An excellent telephone manner and great customer service skills
• Excellent eye for detail and accuracy
• Experience of using Amadeus or Galileo is required
• Strong at building relationships
• Work autonomously and with limited supervision
• An ability to work to demanding deadlines and at times, under pressure
• Highly motivated and well-organised

Business Travel Consultant - What else do I need to know?
This is an ideal opportunity for someone who is passionate about corporate travel and who always strives to deliver the best possible service to customers and clients, to join a progressive market leader. The role is home based and requires expertise coupled with a desire for personal development and the ability to manage clients with demanding schedules and specific requirements.

Customer Retention Manager

This is an exciting opportunity for a self-driven and motivated Customer Retention or Sales Manager with global team management experience to join a true market leader within the travel industry and to work with likeminded people who are not only passionate about delivering an exceptionally high level of service but also value building trusted relationships with their customers.

Customer Retention Manager - What will I be doing?

Whilst the core part of the role is to oversee the day-to-day management and performance of the offshore retention teams, it also encompasses the development of improvement plans and feedback to the business to reduce assisted bookings, improve workflows and improve customer outcomes, as well as the overall customer experience. You will have strong commercial experience in an e-commerce environment, ideally within travel, and demonstrable experience of driving sales teams to meet demanding challenges and deadlines.

Customer Retention Manager - What experience do I need?

• Significant experience in a sales and/or retention role
• Proven track record of delivering against commercial KPI's in busy inbound/outbound contract centre environments
• Experience of managing offshore retention teams, delivering to productivity and service level company targets and objectives
• Strong planning and organisation skills and an ability to understand and engage with internal and external customers
• Excellent problem solving skills
• Experience of influencing and driving improvements
• Experience of reporting trends in supplier performance and analysing against business objectives
• Strong communicator across all levels of a business
• Exceptional man-management and coaching skills
• Highly motivated, well-organised and able to provide outstanding customer service

Customer Retention Manager - What else do I need to know?
The post holder can be based anywhere in the UK although will be required to attend occasional meetings at the Head Office in London and overseas to visit outsourced partners. This position is challenging as well as rewarding and requires expertise, drive and a passion to succeed and make a significant impact. The role is Monday to Friday with occasional need to work outside of these hours when required.

Customer Retention Manager

This is an exciting opportunity for a self-driven and motivated Customer Retention or Sales Manager with global team management experience to join a true market leader within the travel industry and to work with likeminded people who are not only passionate about delivering an exceptionally high level of service but also value building trusted relationships with their customers.

Customer Retention Manager - What will I be doing?

Whilst the core part of the role is to oversee the day-to-day management and performance of the offshore retention teams, it also encompasses the development of improvement plans and feedback to the business to reduce assisted bookings, improve workflows and improve customer outcomes, as well as the overall customer experience. You will have strong commercial experience in an e-commerce environment, ideally within travel, and demonstrable experience of driving sales teams to meet demanding challenges and deadlines.

Customer Retention Manager - What experience do I need?

• Significant experience in a sales and/or retention role
• Proven track record of delivering against commercial KPI's in busy inbound/outbound contract centre environments
• Experience of managing offshore retention teams, delivering to productivity and service level company targets and objectives
• Strong planning and organisation skills and an ability to understand and engage with internal and external customers
• Excellent problem solving skills
• Experience of influencing and driving improvements
• Experience of reporting trends in supplier performance and analysing against business objectives
• Strong communicator across all levels of a business
• Exceptional man-management and coaching skills
• Highly motivated, well-organised and able to provide outstanding customer service

Customer Retention Manager - What else do I need to know?
The post holder can be based anywhere in the UK although will be required to attend occasional meetings at the Head Office in London and overseas to visit outsourced partners. This position is challenging as well as rewarding and requires expertise, drive and a passion to succeed and make a significant impact. The role is Monday to Friday with occasional need to work outside of these hours when required.

Groups Flight Manager

This ambitious, independent travel business is entering into an exciting period of growth and are looking for an experienced Groups Flight Manager to join them. You can be based anywhere in the UK and work remotely.

Groups Flight Manager - What will I be doing ?

• You will be the first point of contact for their corporate travel clients for all group flight bookings and will manage these relationships.
• You will be putting together client proposals
• You will be making group air bookings for between 25 - 250 people
• there may be times where you have to travel with clients

Groups Flight Manager - What experience do I need ?

• You must have experience of booking Groups flights on either Amadeus or Galileo
• we are looking for an exceptional team player who works well collaboratively and gives outstanding service to the clients
• You must be able to issue flight tickets
• You are extremely IT savvy - you are competent in using the full range of Microsoft Office products (including PowerPoint, Excel and Word), online meeting tools (E.g., Teams and Slack) as well as web-based sharing tools (E.g., Google Docs)

Groups Flight Manager - What else do I need to know ?

This is a remote role, or you could be based in one of their two offices in London or Kent

They are a great team - their people are well looked after and supported. They are very ambitious as a business and are presently incredibly busy as Corporate Travel makes its return

There will be lots of opportunity for anyone who joins the business at this time.

Reservations Coordinator - Spanish Speaking - Home Based or Office
This world class travel business are looking for customer service focused, Spanish speaking Reservations Agents to join their lovely team in Southampton or you could be home based anywhere in the UK. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Spanish Speaking - What will I be doing?

• You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
• You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
• You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Spanish Speaking - What experience do I need?

• It is essential that you are bilingual in English and Spanish
• You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
• You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
• It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Spanish Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £24k - £30k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises. This can also be based remotely from home anywhere in the UK.