Aviation & Operations Executive - Part Time

This truly wonderful luxury travel business have established a reputation for delivering absolute excellence in everything they do. This role is pivotal to this. Reporting to the Head of Commercial and working alongside the Operations team, this role is varied and involves preparing and issuing tickets using Amadeus, processing reissues and refunds together with many other responsibilities.

Aviation & Operations Executive - What will I be doing?

• You will be preparing and issuing tickets using Amadeus
• processing reissues and refunds,
• generating reports,
• updating relevant departments with airline offers
• You will also be the first point of contact for quotes, rate & fare rule queries etc..
• You will also be processing booking confirmations and invoices and liaising with overseas ground handlers

Aviation & Operations Executive - What experience do I need?

It is essential that you are highly proficient in using Amadeus including booking, pricing and ticketing

• Familiar with BSP regulations & reporting
• You must have a strong understanding of fares and airline rules

Aviation & Operations Executive - Additional Information

Hours are to be discussed, which will include some Saturdays but will probably be 22 hours a week. This will be part week home based and part week in their lovely London office when they are able.

Additional hours maybe requested during peak periods and for additional cover.

Senior PR Account Executive - Luxury Travel

With the world opening up again, an exciting new role has become available for a Senior PR Account Executive to join this marketing and media relations team in Central London. You would be working within a small, dynamic agency. The role is appropriate for an experienced Senior Account Executive in the travel, food and lifestyle sectors looking for a position that offers great opportunity and career progression.

Senior PR Account Executive - What will I be doing?

• You will be giving account management support for a mix of global client accounts
• You will have ownership of specific projects / PR campaigns for UK and international launches
• You will be involved in a lot of creative writing and the management of social media campaigns
• You will work on monthly reports for each client as well as press release and newsletter writing
• When we are able you will support on industry and consumer events - both media and trade
• You will also be involved in travel logistics for team, media and clients

Senior PR Account Executive - What experience do I need?

• You will be a graduate in a relevant subject with PR experience in the travel and lifestyle sector
• A solid network of key contacts within travel and lifestyle media, in both print and online are required
• This is a fun fast paced environment so you must have the ability to multi-task and a confidence to deliver
• Strong writing and communication skills
• A Second language would be an advantage
• Confidence in speaking and presenting in public
• Ability to travel

Senior PR Account Executive - Additional Information
This is a great opportunity to join an agency who are ambitious, successful and operate in a truly exciting industry. There will be lots of opportunity to progress. Currently the team are working a mix of home based and office based but you will need to be commutable daily to central London.

PR Account Executive - Luxury Travel / Lifestyle
Outstanding opportunity to join this exceptional PR agency in central London, specialising in luxury travel and lifestyle, as the world gets ready to open up....

PR Account Executive - What will I be doing?
You will be working with an experienced team at this wonderful PR agency, supporting them with a variety of clients and tasks as well as taking ownership and responsibility for some areas yourself.

• You will be working on the social media content as well as blog activity
• Developing an in-depth knowledge of clients and the industry
• You will gather client and industry research for existing and new clients
• There is a lot of writing involved and you will be creating content including editorials, press releases and media pitches
• You will create a network of media and industry contacts
• Monitoring the media for client opportunities and coverage
• There will be the opportunity to attend industry events when this side opens up again

PR Account Executive - What experience do I need ?

• You must have a good degree in an appropriate subject
• You must have some work experience in a PR/ Marketing agency in the travel and lifestyle sector
• It's essential that you are digitally-savvy with experience of social media
• You must have a passion for luxury travel and lifestyle

PR Account Executive - What else do I need to know?

This is an office based role in central London, currently working 2 days from home but this may change soon. This is a great opportunity to join a close, friendly team who have a lot to offer in terms of experience and opportunity and as the world opens up again they are excited to be hiring a new member who can help them support their growing number of luxury clients.

Senior HR Advisor - 3 month contract

This is an interim contract for 3 months with a global business who are looking for someone to help them with consultations and employee relations.

Senior HR Advisor - What will I be doing?

• You will be supporting Managers and Directors with a consultation process
• You will also be working with the management team guiding them on employee relations covering several long term cases ensuring that employees and managers are supported and advised in the right way

Senior HR Advisor - What experience do I need ?

• It is essential that you have experience of managing a consultation process previously for a volume of employees together with extensive hands on experience of employee relations to cover areas such as long term sickness and performance management.

Senior HR Advisor - Additional Information

This role is full time or potentially could be 32 hours, it is remotely based and all equipment will be provided. It is 12 weeks in length and starts on May 4th. Good rates of pay.

Customer Services Team Leader - Travel Industry

You will be working for a forward thinking, friendly, ambitious travel business who are really making waves in the industry. They are looking for an experienced Team Leader to work in their Customer Service - Pre- Travel team. If you have this background and are looking for a new challenge then please get in touch.

Customer Services Team Leader - What will I be doing ?

• You will be helping with the day to day management of the customer services team supporting their customers before they travel.
• You will ensure all issues are resolved quickly and efficiently minimising any impact to the customer experience and checking that all company guidelines are followed.
• You will be looking after a team of approximately 15 agents at any one time
• You will have day to day management of workflows, including overseeing all inbound and outbound contact channels ensuring staffing levels support and adjust as required.
• You will take responsibility for complicated issues, supporting the resolution and reasonable outcomes for both customers and the business
• Management of incidents which could be minor or major, including deaths in resort, accidents and illnesses; you will play an active role within the crisis management team
• You will develop, coach and mentor your team members to ensure they are achieving and exceeding all KPI's and quality standards.

Customer Services Team Leader - What experience do I need ?

• It is essential that you have worked in the travel industry previously in a similar role within a contact centre / operations environment
• You will have outstanding communication skills
• Excellent IT and systems skills
• Good leadership experience

Customer Services Team Leader - Additional Information
This is a great opportunity to join a fast moving ambitious business. You will be initially working from home but once things move forward there will be a return to the office in Central London. The role spans a 7 day week shift pattern to include some evenings and weekends. The pay is competitive.

Mid Level PHP Developer

An exciting opportunity awaits a motivated PHP developer in an emerging brand in the luxury travel sector. You will be joining a small, dynamic team charged with delivering the next phase of the tech platform.

The role will span all areas of development and will work with a wide range of technologies to bring industry leading capabilities to a unique and innovative business. Our client is looking for bright individuals who like to challenge themselves, are willing to learn new things and take on responsibilities.

Mid Level PHP Developer Experience required:

• A proficiency in PHP (OOP), working with PHP frameworks (Symfony, Laravel, Phalcon, Slim or similar) in a commercial environment.
• knowledge of SOLID and related OO design principles.
• Hands on experience building and integrating APIs.
• Familiarity with SQL/NoSQL databases and their respective query languages.
• DevOps capabilities (CI, Deployment Automation, Containerization). Knowledge of AWS is an advantage.
• Experience with microservices and event-driven architecture is a plus.
• An appreciation for TDD and unit testing.
• Proficiency with Git versioning tools and workflows.
• A working knowledge of Agile practices and its associated tools.
• Aptitude in front-end technologies is beneficial, but not essential.

Mid Level PHP Developer - Our client is looking for :-

• Someone interested in working with modern event-driven architectures and serverless technology.
• A good problem-solver who can work under pressure.
• A desire for self improvement and with an ambition grow their knowledge of the entire development and deployment pipeline, keeping best practices at heart.
• A good communicator.
• A motivated individual, determined to make a success of what they put their mind to.

This role is mainly remote but will require regular meetings and time spent in the office in the Berkshire area so you will be based a sensible distance from here.

Digital Marketing Manager
This is a unique position for an experienced Digital Marketing Manager who is looking for an opportunity to excel their career with the possibility to move into a CMO role over time. This extraordinary luxury brand are on the cusp of exponential growth, evolution and expansion and you will be leading them on everything that they do within digital marketing.

Digital Marketing Manager - What will I be doing?

• This is a newly created role and you will report into the CEOs and manager one marketing executive.
• You will drive the strategy and execution of everything the business does within digital marketing for this luxury brand.
• Currently everything is managed inhouse
   

Digital Marketing Manager - What experience do I need ?

• You will have substantial experience as a Digital Marketing Manager for a luxury brand with proven success
• You will be instrumental in driving the business forward and will have experience of doing this previously for a high end brand - perhaps jewellery or fashion
• You must be ambitious - there is real scope for you to move into a CMO role over time
• Our client is looking for someone degree educated with a passion for what they do.

Digital Marketing Manager - Additional Info:
This role will be based in London but our client will consider someone working part of the week from home post Covid with a minimum requirement of 2 days a week in the office.
Good salary plus performance related bonus and benefits and a unique opportunity for serious career progression. Fabulous friendly team and a luxury product that is out of this world and moving into a new chapter of growth and evolution. This role is to start in January.