HR Co-ordinator - Remote

This not-for-profit organisation established in 2010 with over 70 employees working all around the world is growing rapidly and looking for an experienced HR Coordinator to provide a professional, confidential, administrative, and advisory HR service. A big part of the role will be recruitment, contractual and general HR queries while supporting the HR Manager with specific HR project works and employee relations matters, as needed.

HR Co-ordinator - What will I be doing ?

• You will manage the recruitment process including candidate search and selection process
• You will manage onboarding of new team members
• You will manage consultant contract offers and renewals
• Liaise with UK and international payroll providers to communicate monthly updates and changes
• Co-ordinate employee review process and employment benefit scheme
• Provide line managers with HR support and best practise advise
• Provide administrative support across the HR/RGG teams as required

HR Coordinator - What experience will I need?

• Proven experience of working in an HR office environment
• Knowledge of UK employment and contractual law and statutory guidance
• Knowledge of international/European contractual laws would be an advantage
• Substantial administrative experience with strong organisational and record management skills
• Knowledge of successful recruitment processes and experience of using recruiter tools to find the best people
• Ability to manage varied workload including prioritisation and change of focus when required
• Strong communication skills and confidence to work with individuals at all levels both within and outside of, the organisation
• Experience of using an HR information system
• Knowledge of data protection legislation

HR Coordinator - What else do I need to know?

The office is based in South / Greater London but this is a remote role. It will start as a temporary role but will be a permanent position in time.

Benefits

• Flexible working
• 25 days holiday
• Private healthcare
• Private dental insurance
• Life assurance

Tour Consultant / Key Account Manager

This is a wonderful opportunity to join an ambitious and successful specialist educational tour operator providing bespoke tailor made services to schools / colleges and universities. They are incredibly busy right now and are lookign for a Tour Consultant to help them create bespoke tours.

Tour Consultant / Key Account Manager - What will I be doing?

• You will be tailor making itineraries for educational settings in line with the course that their students are studying. Every tour is bespoke with each client having different needs
• You will be generating accurate tour costings
• Liaising with suppliers / colleagues to negotiate and confirm travel, accommodation and visit requirements
• Ensuring all tours are completed within set budgets and client payments are received in the agreed time frames
• You will develop "life-long" relationships with both client and supplier

Tour Consultant / Key Account Manager - What experience do I need?

• Ideally you will have an understanding of the needs of educational settings' trips with proven experience and full understanding of delivering exceptional customer service
• Ideally advanced knowledge of the School Travel Market
• Destination knowledge in particular Europe.
• Ability to resolve problems, work under pressure and meet deadlines
• Ability to work as under own initiative, and essentially as part of a wider team
• Analytical skills
• IT literate and knowledge of Microsoft products
• Ability to follow procedures and willingness to enhance them
• Strong time management skills and ability to prioritise workload and be highly organised
• Commercial & financial awareness and be numerate
• Adaptable and flexible

Tour Consultant / Key Account Manager - Additional Information:
This role is a Monday - Friday 9 - 5 role and can either be based in the office in Surrey / Greater London or can be remote for the right person. This is an incredible time to join the business as it builds back after the pandemic with enquiries being through the roof. You will have lots of opportunity to progress in the future. The team are all so friendly and hard working - there is a real team spirit here where everyone is all hands to the deck.

This is an exceptional opportunity for a Luxury Travel Specialist who has experience of selling high end villas and chalets worldwide. It is with an emerging brand who are on an incredible journey with some very ambitious plans that are already coming into fruition. Despite the current conditions they are thriving and are growing their team imminently. Their model is unique and is really making waves in the industry.

Luxury Villa / Chalet Specialist - What will I be doing?

• You will be working with some of the most beautiful properties in the world, selling luxury holidays to discerning clients worldwide.
• You will be part of a small but fast-growing team and will be taking enquiries for luxury homes across the globe and putting together the perfect holiday for guests.

Luxury Villa / Chalet Specialist - What experience do I need?

• It is essential that you have sold luxury villa / chalet holidays previously with a great understanding of this luxury market.
• We are looking for someone who knows the properties well, goes above and beyond to make the perfect holiday, and build great relationships with the guests.

Luxury Villa / Chalet Specialist - What else do I need to know?

Their office is in London, but they are happy for this person to be based from home if they live too far to commute everyday but being able to come in frequently would be good. The hours are between 08.30 - 6 on a shift basis with half a day at a weekend every other week but this will become less as the team grows. The salary is competitive, plus bonuses, 25 days holiday and a lovely supportive team. There is real opportunity to grow here - their plans are incredibly exciting and anyone who joins now will be part of something very special.

Reservations Coordinator - Italian Speaking - Office or Home Based
This world class travel business are looking for customer service focused, Italian speaking Reservations Coordinators to join their lovely team in Southampton or you could be based from home. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Italian Speaking - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Italian Speaking - What experience do I need?
It is essential that you are bilingual in English and Italian
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Italian Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises.

Reservations Coordinator - Spanish Speaking - Home Based or Office
This world class travel business are looking for customer service focused, Spanish speaking Reservations Coordinators to join their lovely team in Southampton or you could be home based. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Spanish Speaking - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Spanish Speaking - What experience do I need?
It is essential that you are bilingual in English and Spanish
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Spanish Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises.

Reservations Coordinator - Hebrew Speaking - Homeworking or Office Based
This world class travel business are looking for customer service focused, Hebrew speaking Reservations Coordinators to join their lovely team in Southampton or you could be based remotely from home. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - Hebrew Speaking - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - Hebrew Speaking - What experience do I need?
It is essential that you are bilingual in English and Hebrew
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Hebrew Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises.

Reservations Coordinator - Southampton or Home based
This world class travel business are looking for customer service focused, Reservations Coordinators to join their lovely team in Southampton. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - What experience do I need?
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises. There are also home based opportunities

Reservations Coordinator - French Speaking
This world class travel business are looking for customer service focused, French speaking Reservations Coordinators to join their lovely team in Southampton but they also have some remote roles available too. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…

Reservations Coordinator - French Speaking - What will I be doing?
You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - French Speaking - What experience do I need?
It is essential that you are bilingual in English and French
You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - French Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, smart, spacious, modern offices, free car parking in the city centre, training, career opportunities, discounted cruises. Office basexd and Remote based roles available.

Regional Product Specialist

This unique Luxury Travel Brand are on a mission to bring together a like-minded community of owners and renters of the finest one percent of holiday homes. They have grown exponentially, expanding to more than 70 countries across the globe and building a portfolio of over 3,500 individually selected homes. They are entering the next phase of their development and growth and are looking for Product Specialists to help them do this.

Regional Product Specialist - What will I be doing?

• Take ownership of onboarding new homes in a set region (Mainly Europe and UK)
• Be homeowners' go-to point of contact
• Assume responsibility for the quality of the regional product portfolio, homeowner/partner relationships, and quality and accuracy of home information
• Liaising with other team members to onboard properties and share product knowledge
• Contact, pitch to, and liaise with new homeowners to meet weekly and monthly targets
• Proofreading descriptions of homes and quality checking property listings in the region to ensure properties are at their highest commercial potential
• Reviewing contractual agreements
• Inputting key information into a database (spreadsheets, CRM, website)
• Continually reviewing current team and website processes and drawing observations on how to make improvements

Regional Product Specialist - What experience do I need?

We are looking for an enthusiastic and highly motivated individual who is keen to jump into a fast growing start up. Ideally you will have experience in a product onboarding role, and an understanding of the luxury holiday rental market

• Experience in a Travel Product role is preferred
• Self-starter who is prepared to work in a fast-paced, dynamic high-growth environment
• Excellent organisational skills. Detail orientated with the ability to manage multiple tasks simultaneously
• Highly collaborative and a great team player
• Experience working with/reviewing contractual agreements
• Have a strong work ethic and are eager to learn and develop relationships with homeowners and partners
• Undergraduate degree preferred
• Experience with Salesforce desirable but not essential

Regional Product Specialist - What else do I need to know?

The office is in Central London and the team are working a hybrid of homeworking and office based throughout the week but if you have the right experience and live too far to commute regularly then remote working will be a consideration. This is an incredible business to be part of. They have significant backing from a global brand and huge ambition to achieve great things in the luxury travel sector. You will be part of a highly motivated team, paid competitively with great career prospects and 25 days holiday. Opportunities like this are rare in the travel industry and this business are in a unique position. Don't delay in applying.

Homeworking German Speaking Live Chat Specialist

This world class travel business are looking for a customer service focused, German speaker to join their lovely Guest Services Team as a Live Chat Specialist - working from home.

There are not many companies that can offer the benefits that this employer can…25 days holiday, private healthcare, pension, training and career progression, discounted travel…we could go on…

Homeworking German Speaking Live Chat Specialist - What will I be doing?

• You will be providing customer support to guests who have questions regarding their bookings
• You will be helping customers with their enquiries and using your excellent customer service skills to ensure their questions are answered and needs met, in a timely manner
• You will establish and maintain quality relationships with customers and travel partners and have the autonomy to make decisions according to daily priorities
• You will be researching and resolving general and specific reservation and vacation related enquiries which can include changes, cancellations, payments and more
• You will use your industry knowledge to make recommendations to customers

Homeworking German Speaking Live Chat Specialist - What experience do I need?

• It is essential that you are bilingual in English and German
• You must have outstanding customer service skills - travel industry experience is preferred
• You must have excellent written skills and the ability to multi task - live chat, research and note taking at the same time
• live/web chat experience is preferred but not essential
• It is a busy environment so you must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do
• You should be able to type 40wmp while providing accurate data entry

What else should I know?

• The working week is 37.5 hours - this will be 5 full days over 7 days and likely 2 weekends per month.
• There is a host of benefits - private healthcare, good pension, good salary plus a monthly incentive plan, 25 days holiday, career opportunities, discounted cruises.
• This is a homebased role and you must have a high speed internet connection.