Mid Level PHP Developer
An exciting opportunity awaits a motivated PHP developer in an emerging brand in the luxury travel sector. You will be joining a small, dynamic team charged with delivering the next phase of the tech platform.
The role will span all areas of development and will work with a wide range of technologies to bring industry leading capabilities to a unique and innovative business. Our client is looking for bright individuals who like to challenge themselves, are willing to learn new things and take on responsibilities.
Mid Level PHP Developer Experience required:
Mid Level PHP Developer - Our client is looking for :-
This role is mainly remote but will require regular meetings and time spent in the office in the Berkshire area so you will be based a sensible distance from here.
Contact Centre Manger - Travel Industry
This is an exceptional role for an experienced Contact Centre Manager from the travel industry - you would be joining a fast paced, dynamic business in a role full of opportunity and challenge. If you have significant experience running a high-paced multi-channel contact centre (with remote agents) in a leadership and hands-on role then we would love to hear from you.
Contact Centre Manager - What will I be doing ?
You will support and manage all aspects of the pre-travel customer contacts, across multiple channels within a large team of agents with 2 main direct reports.
You will help develop and evolve the customer contacts strategy to support the overall customer experience.
As you would expect this team are working remotely right now and experience of managing remote workers is essential
You will be working to core KPI's of Productivity, % Availability, and Customer Satisfaction
You will be heavily involved in increasing team retention and improving the teams development.
Contact Centre Manager - What experience do I need ?
It is essential that you have significant experience running a high-paced multi-channel contact centre with remote agents in a leadership and hands-on role.
You will need experience in supporting non-voice contact channels
You will have a thorough understanding and hands-on knowledge of Contact Centre Interface systems to deliver customer first contact resolution.
You will have experience running a multiple site operation, including working with outsourcers and home working/remote agents
It is essential that you have the ability to analyse data/performance to drive change and performance improvements.
Contact Centre Manager - Additional Information
This role is working for an ambitious, dynamic travel business who can offer an exciting, supportive environment and long term opportunity. The role is in the main Monday to Friday 9 - 5.30 but will require flexibility according to workload / circumstance. Contact for more information.
#callcentremanager #contactcentremanager #jobs #traveljobs #jobsintravel
Digital Marketing Manager
This is a unique position for an experienced Digital Marketing Manager who is looking for an opportunity to excel their career with the possibility to move into a CMO role over time. This extraordinary luxury brand are on the cusp of exponential growth, evolution and expansion and you will be leading them on everything that they do within digital marketing.
Digital Marketing Manager - What will I be doing?
Digital Marketing Manager - What experience do I need ?
Digital Marketing Manager - Additional Info:
This role will be based in London but our client will consider someone working part of the week from home post Covid with a minimum requirement of 2 days a week in the office.
Good salary plus performance related bonus and benefits and a unique opportunity for serious career progression. Fabulous friendly team and a luxury product that is out of this world and moving into a new chapter of growth and evolution. This role is to start in January.
Mid Level PHP Developer
An exciting opportunity awaits a motivated PHP developer in an emerging brand in the luxury travel sector. You will be joining a small, dynamic team charged with delivering the next phase of the tech platform.
The role will span all areas of development and will work with a wide range of technologies to bring industry leading capabilities to a unique and innovative business. Our client is looking for bright individuals who like to challenge themselves, are willing to learn new things and take on responsibilities.
Mid Level PHP Developer Experience required:
Mid Level PHP Developer - Our client is looking for :-
This role is mainly remote but will require regular meetings and time spent in the office in the Berkshire area so you will be based a sensible distance from here.
Contact Centre Manger - Travel Industry
This is an exceptional role for an experienced Contact Centre Manager from the travel industry - you would be joining a fast paced, dynamic business in a role full of opportunity and challenge. If you have significant experience running a high-paced multi-channel contact centre (with remote agents) in a leadership and hands-on role then we would love to hear from you.
Contact Centre Manager - What will I be doing ?
You will support and manage all aspects of the pre-travel customer contacts, across multiple channels within a large team of agents with 2 main direct reports.
You will help develop and evolve the customer contacts strategy to support the overall customer experience.
As you would expect this team are working remotely right now and experience of managing remote workers is essential
You will be working to core KPI's of Productivity, % Availability, and Customer Satisfaction
You will be heavily involved in increasing team retention and improving the teams development.
Contact Centre Manager - What experience do I need ?
It is essential that you have significant experience running a high-paced multi-channel contact centre with remote agents in a leadership and hands-on role.
You will need experience in supporting non-voice contact channels
You will have a thorough understanding and hands-on knowledge of Contact Centre Interface systems to deliver customer first contact resolution.
You will have experience running a multiple site operation, including working with outsourcers and home working/remote agents
It is essential that you have the ability to analyse data/performance to drive change and performance improvements.
Contact Centre Manager - Additional Information
This role is working for an ambitious, dynamic travel business who can offer an exciting, supportive environment and long term opportunity. The role is in the main Monday to Friday 9 - 5.30 but will require flexibility according to workload / circumstance. Contact for more information.
#callcentremanager #contactcentremanager #jobs #traveljobs #jobsintravel
Digital Marketing Manager
This is a unique position for an experienced Digital Marketing Manager who is looking for an opportunity to excel their career with the possibility to move into a CMO role over time. This extraordinary luxury brand are on the cusp of exponential growth, evolution and expansion and you will be leading them on everything that they do within digital marketing.
Digital Marketing Manager - What will I be doing?
Digital Marketing Manager - What experience do I need ?
Digital Marketing Manager - Additional Info:
This role will be based in London but our client will consider someone working part of the week from home post Covid with a minimum requirement of 2 days a week in the office.
Good salary plus performance related bonus and benefits and a unique opportunity for serious career progression. Fabulous friendly team and a luxury product that is out of this world and moving into a new chapter of growth and evolution. This role is to start in January.