Tour Consultant / Key Account Manager

This is a wonderful opportunity to join an ambitious and successful specialist educational tour operator providing bespoke tailor made services to schools / colleges and universities. They are incredibly busy right now and are lookign for a Tour Consultant to help them create bespoke tours.

Tour Consultant / Key Account Manager - What will I be doing?

• You will be tailor making itineraries for educational settings in line with the course that their students are studying. Every tour is bespoke with each client having different needs
• You will be generating accurate tour costings
• Liaising with suppliers / colleagues to negotiate and confirm travel, accommodation and visit requirements
• Ensuring all tours are completed within set budgets and client payments are received in the agreed time frames
• You will develop "life-long" relationships with both client and supplier

Tour Consultant / Key Account Manager - What experience do I need?

• Ideally you will have an understanding of the needs of educational settings' trips with proven experience and full understanding of delivering exceptional customer service
• Ideally advanced knowledge of the School Travel Market
• Destination knowledge in particular Europe.
• Ability to resolve problems, work under pressure and meet deadlines
• Ability to work as under own initiative, and essentially as part of a wider team
• Analytical skills
• IT literate and knowledge of Microsoft products
• Ability to follow procedures and willingness to enhance them
• Strong time management skills and ability to prioritise workload and be highly organised
• Commercial & financial awareness and be numerate
• Adaptable and flexible

Tour Consultant / Key Account Manager - Additional Information:
This role is a Monday - Friday 9 - 5 role and can either be based in the office in Surrey / Greater London or can be remote for the right person. This is an incredible time to join the business as it builds back after the pandemic with enquiries being through the roof. You will have lots of opportunity to progress in the future. The team are all so friendly and hard working - there is a real team spirit here where everyone is all hands to the deck.

Sales Consultant - Educational Travel

This Specialist school tour operator are incredibly ambitious and the business is bouncing back at a great speed. They are looking for a talented Sales person to join their busy team to book exciting events and trips for their customers across the UK.

Sales Consultant - What Will I be doing?

• At the moment the business is all incoming and so you will be converting these enquiries into bookings by ensuring your clients' needs are catered for in every way and that the right product is booked for them.
• You will also be involved in the creation of new business using both telesales and email techniques.
• The majority of you time will be spent:
• Liaising with the client to ensure accurate tailored proposals are created
• Accurately costing the proposals using our bespoke costing system
• Ensuring accurate information re hotel, destination, visits is imparted at all times.

Sales Consultant -What experience do I need?

• Proven telesales experience and successful target management ability - this is not a hard sell - you need to have a consultative approach and be very articulate
• Proven experience and full understanding of delivering exceptional customer service
• Ability to resolve problems, work under pressure and meet deadlines
• Ability to work as under own initiative, and essentially as part of a wider team
• Analytical skills
• Ability to fully prepare a specialist tour package including transport, accommodation and costings to suit all School Groups requirements
• IT literate and knowledge of Microsoft products
• A school market knowledge would be desirable

Sales Consultant - Additional Information
This role pays a good base plus a further bonus of c£4k per year, 25 days holiday and a cash back healthcare plan. You can be remote based or based full time in their office in Surrey. There are huge opportunities at this business as they rebuild after the last 18 months. The business is thriving, training will be provided and the team are very supportive.

Luxury Ski Chalet Sales Specialist - What will I be doing?

You will be working remotely handling all incoming enquires through phone, email and live chat
You will be working with marketing to develop ways to increase revenue
You will be working with the trade to maintain and enhance sales
You will handle all enquiries through to the booking stage when the process is handed over to the guest services team.

Luxury Ski Chalet Sales Specialist - What Experience do I need ?

It is essential that you have experience in selling luxury ski holidays /chalets.
You must have a proven track record in sales
You will have experience of going above and beyond for customers putting them at the heart of everything you do. You will be working remotely and the only person handling sales enquiries most of the time, so it is essential that you are able to respond quickly and efficiently to all enquiries.

Luxury Ski Chalet Sales Specialist - Additional Information
This is a remote role and the hours are to be confirmed but it will definitely involve some weekends and evenings so you will need to be able to be flexible with your time. This is a part time role but will have potential to grow as the business does.

Paid Media Executive

This award winning Digital Marketing Agency recognised by the Sunday Times as one of the top 100 places to work in the UK are looking for a Paid Media Executive to join their team. Recognised as a leading employer within the media industry they've won the Campaign Best 50 Places to work award every year of its existence and have earnt a rare 5 star rating on Glassdoor.

Paid Media Executive - What will I be doing?

• Reporting to your Paid Media Manager you will support them across a portfolio of paid media campaigns - focusing on Paid Search and Paid Social but also affording the opportunity to expand into Display, Native and Addressable Media.
• Your role is to support the planning and delivery of campaigns within your portfolio. This is a hands-on role that requires a mathematical and analytical mind with a focus on building and optimising campaigns across multiple platforms.
• Day to day you will also be analysing performance and delivering insightful reporting against the forecasts and media strategy. Internally you will need to report to your media manager on campaign health, threats, and opportunities.
• We work in an ever-changing industry that requires continual learning, allowing us to take advantage of technological developments in the paid media environment.
• As part of the media team, you will need to collaborate effectively with our Client Leadership, Creative, Data & Insight, Business Development and Organic Search teams

Paid Media Executive - What experience do I need?

• Experience in digital marketing campaign management
• Have passed the following exams: Google Ads Search Fundamentals, Google Ads Display, Google Ads Measurement, Google Ads Video, Shopping Ads, Google Ads Apps and Google Analytics for Beginners
• A mathematical and analytical mind
• Knowledge and experience in running campaigns across Google Ads, Bing Ads, and Facebook Ads Manager
• A strong understanding of bid/budget management and how changes affect performance
• The ability to deliver insightful analysis that drives improved performance
• Comfortable using Google Ads Editor
• Ability to analyse campaign performance and key on-site metrics using Google Analytics
• Use MS Office to a professional standard
• Ability to adapt quickly to ever-changing technologies and environment
• Excellent communicator, able to speak with authority to clients and colleagues alike

If you would like to be part of this award winning team and have the skills and experience necessary please get in touch as soon as possible.