Head of Product Development - Travel Industry

Head of Product Development - Travel Industry

This business is the go-to community for luxury holiday rentals worldwide and they are growing fast. Partnered with one of the most renowned hotel groups synonymous with award-winning luxury and with significant investment behind them; they are at a particularly exciting time of their ambitious journey. This role is crucial to the success of the business - as Head of Product Development you would be responsible for the management of details of all products ensuring that all information is accurate and up to date giving homeowners and guests the best of experiences.

Head of Product Development - What Will I be doing?

You will be a key part of the Operations team which lies at the heart of the company. Having grown their portfolio at an exceptional rate they are looking for a detail orientated individual to manage their products across the globe (approximately 3500 and growing).
This will involve putting systems in place to ensure the accuracy of product information, problem solving, analysis.
You will work closely with their technical team to implement any new developments in the world of product management. Responsibilities will include:

  • Take ownership and manage the existing homeowner and partner relationships
  • Design fool proof processes which ensure that product information is up to date so that the sales function is fully supported
    You will be managing a team of between 2 - 5 people which will be growing
  • Be homeowners' go to point of contact, communicating both verbally and via email to answer questions, explain processes and maximise the potential for each property
  • Assume responsibility for the quality and accuracy of home information, engaging in proactive outreach to secure up to date home information
  • Liaise with, educate and reengage existing homeowners to meet weekly and monthly targets

Head of Product Development - What experience do I need?

The ideal candidate will have an interest in being a part of an early stage growth team, as well as the ability to perform a range of operational tasks which help the company accomplish daily, weekly and monthly goals.
We are looking for a driven, engaged and detail-orientated team player, who thrives in fast paced environments, enjoys relationship building and relishes the chance to take on new challenges.

  • It is essential that you have experience within travel, whether that be holiday homes, hotels, channel managers or tech platforms
  • 2:1 or higher in undergraduate degree
  • Experience working with product desirable but not essential
  • Self-starter who is prepared to work in a fast-paced, dynamic high-growth environment
  • Excellent organizational and follow up skills. Detail orientated with the ability to manage multiple tasks simultaneously
  • Ability to assess priorities and meet targets and deadlines
  • Highly collaborative, great team player
  • Strong work ethic and keenness to learn and develop relationships with homeowners and partners
  • Quick learner who's not afraid to ask questions and takes pride in their work
  • Additional languages desirable but not essential

Head of Product Development - What else do I need to know?
This role is based in London currently working a hybrid model of 3 days in the office 2 days at home. You will be managing a small team some of whom will be based in London - others remotely. It is a Monday to Friday role- they work 08.30 - 6pm on a shift system. They are offering an excellent salary with 25 days holiday and a wonderful office environment. This is an ambitious business in its infancy so there will be plenty of scope for progression.

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    Accountant - What experience do I need?

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    Accountant - What else do I need to know ? It will be a mix of office based work and remote working 3 days / 2 days. Hours are 9 - 5.30 or 8.30 - 5.

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    This is a wonderful opportunity to join an ambitious and successful specialist educational tour operator providing bespoke tailor made services to schools / colleges and universities. They are incredibly busy right now and are looking for a Tour Consultant to help them create bespoke tours.

    Tour Consultant / Key Account Manager - What will I be doing?

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    Tour Consultant / Key Account Manager - Additional Information:
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