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Customer Service Call Centre Advisor

Up to £19000 per annum Excellent Benefits

Customer Service Call Centre Advisors
This highly reputable, well established business are looking for customer service agents to join their team in Redhill - you will be more than just a friendly voice to answer their customers' questions; you will be an attentive listener and problem solver too. There is lots of scope to grow your career together with great training and a brilliant team to work with.

Customer Service Call Centre Advisors - What will I be doing ?

  • You will be speaking to customers over the phone - all calls will be inbound
  • You will deal with queries or escalate any call that might need extra support
  • You will be given lots of training and will develop knowledge in products, procedures, policy, legislation, and technology.
  • You will be recording all data accurately into the system

Customer Service Call Centre - What experience do I need ?

  • A team player, whilst also being able to work autonomously
  • Strong interpersonal skills and an excellent telephone manner
  • GCSE or equivalent in Maths and English at grades A-C
  • Previous call centre or call handling experience is desirable but not essential
  • Adequate computer literacy and numeracy skills
  • Good verbal and written communication skills

Customer Service Call Centre Advisor - What else do I need to know?

This is currently a homebased role but the training will be in the office in Redhill for a minimum of 4 weeks and there is the possibility that the role will move to a part office based part home based role in the future. The company offer a great benefits package to include 25 days holiday plus bank holidays, discounted private medical insurance, discount schemes plus more - the salary is £19k plus quarterly bonus. You must be able to work a 35 hour week between the hours of 8am - 6pm on a shift rota to also include a Saturday once a month.

  • Property Manager
    £28000 - £30000 per annum

    Property Manager - Dorking

    This small Property Management Business in Dorking are looking for a competent, well organised, customer service focused Property Manager to join them.

    Property Manager - What will I be doing?

    • You will be looking after over 50 properties whereby this business manages the communal areas, so you will be liaising with cleaning, gardening and maintenance companies to ensure everything is as it should be
    • You will frequently be reacting to problems and solving them by coordinating with the relevant parties..leaks, problems with locks, refuse management, gardens etc..
    • You will on the phone a lot and using a database to log issues and liaising on email.

    Property Manager - What experience do I need?

    • This client is flexible on your background - if you have come from property management then great but it is certainly not essential.
    • You must be well organised, give exemplary service, have a can do attitude, a sense of urgency and be a team player.

    Property Manager - Additional Information:

    The hours are full time Monday to Friday - either 9 - 5.30pm or 9.30 - 6pm

    There is a good salary with this role.

    This is a full time office based role - you will not be required to do site visits