HR Co-ordinator - Remote

This not-for-profit organisation established in 2010 with over 70 employees working all around the world is growing rapidly and looking for an experienced HR Coordinator to provide a professional, confidential, administrative, and advisory HR service. A big part of the role will be recruitment, contractual and general HR queries while supporting the HR Manager with specific HR project works and employee relations matters, as needed.

HR Co-ordinator - What will I be doing ?

• You will manage the recruitment process including candidate search and selection process
• You will manage onboarding of new team members
• You will manage consultant contract offers and renewals
• Liaise with UK and international payroll providers to communicate monthly updates and changes
• Co-ordinate employee review process and employment benefit scheme
• Provide line managers with HR support and best practise advise
• Provide administrative support across the HR/RGG teams as required

HR Coordinator - What experience will I need?

• Proven experience of working in an HR office environment
• Knowledge of UK employment and contractual law and statutory guidance
• Knowledge of international/European contractual laws would be an advantage
• Substantial administrative experience with strong organisational and record management skills
• Knowledge of successful recruitment processes and experience of using recruiter tools to find the best people
• Ability to manage varied workload including prioritisation and change of focus when required
• Strong communication skills and confidence to work with individuals at all levels both within and outside of, the organisation
• Experience of using an HR information system
• Knowledge of data protection legislation

HR Coordinator - What else do I need to know?

The office is based in South / Greater London but this is a remote role. It will start as a temporary role but will be a permanent position in time.

Benefits

• Flexible working
• 25 days holiday
• Private healthcare
• Private dental insurance
• Life assurance

Digital Search and Performance Marketing Lead

A fantastic opportunity to join a fast-paced and energetic working environment in the ever-changing world of travel. As a key member of the marketing team your role will be responsible for demand generation through digital channels. You will have sole responsibility for managing this Tour Operator's digital accounts across paid search and search engine marketing primarily, but also owning paid social and affiliate channels.

Digital Search and Performance Marketing Lead - What will I be doing?

• You'll drive campaigns from planning to execution and beyond to meet key performance metrics in, search and performance marketing channels.
• Allocating budgets and recommending additional spend for opportunities and testing.
• Constantly optimise marketing activity to improve ROI and maximize cost per acquisition.
• You'll manage 2 search agencies and drive a cohesive strategy and ensure that it is executed.
• You'll report back to the business with performance insights, market trends and keyword analysis.
• You'll work with commercial and creative teams to produce campaigns that are aligned with strategy and is communicated internally for sales enablement.

Digital Search and Performance Marketing Lead - What experience do I need?

You'll be someone that enjoys focusing on delivering measurable ROI and constantly looking to optimise and diversify the channel mix. Additionally, you'll have a good understanding of channel attribution and be able to demonstrate how you've used this before to inform decisions and drive growth. You'll be comfortable to direct and manage agency performance, setting their measurement KPIs and constantly monitoring progress, to ensure they achieve their goals and ROI targets.

• You will have a great overall understanding of digital marketing channels.
• 'Channel agnostic': capable of working in, and joining up all channels to deliver the most effective ROI
• An excellent record of turning data into actionable insights to inform marketing and business decisions that lead to a competitive advantage.
• Excellent communication skills, able to work well with internal and external stakeholders.
• Highly numerate and able to work with different technologies and data types.
• Experience with Google Analytics and knowledge of ROI and attribution essential
• Ideally hold a degree or diploma in marketing.
• Marketing experience including search and performance marketing channels.

Digital Search and Performance Marketing Lead - What else do I need to know?
This is working for a well-funded, well established tour operator with a very loyal client base, it is a full-time role with 2 days in the office in Crawley and 3 days from home, but this can be flexible if needed. There is a good salary and benefits package with opportunity to grow.

Business Travel Consultant - Japanese Speaking - Homebased or London office

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

Working from home - from anywhere in the UK, you will be set up with the best technology and training to provide exceptional levels of service to travellers and travel bookers.
You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
Service is everything here so everything will be tailored to each client's specific need.
You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
You must be fluent in Japanese and English
You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
This pace is fast and you must be comfortable working under pressure.
We are looking for team players who really care about what they do and put the customer at the heart of everything.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from home or their office in London. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

Business Travel Consultant - German Speaking

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

Working from home or in the London office, you will be set up with the best technology and training to provide exceptional levels of service to travellers and travel bookers.
You will be using your German and English
You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
Service is everything here so everything will be tailored to each client's specific need.
You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
You must be fluent in German and English
You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
This pace is fast and you must be comfortable working under pressure.
We are looking for team players who really care about what they do and put the customer at the heart of everything.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from home or from the London office. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

Business Travel Consultant - London

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

You will be working from their fabulous London office with the best team, technology and training to provide exceptional levels of service to travellers and travel bookers.
You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
Service is everything here so everything will be tailored to each client's specific need.
You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

• It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
• We are particularly keen to speak to people who have worked on Business Travel Accounts in Media and Finance
• You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
• You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
• This pace is fast and you must be comfortable working under pressure.
• We are looking for team players who really care about what they do and put the customer at the heart of everything.
  There is an opportunity for a Japanese or a German speaker but languages are not essential for other roles.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from the London office. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

They do also have homeworking roles based across the country.

Business Travel Consultant - Homebased

Business Travel is back and our client leads in this field by delivering extraordinary service through an exceptional team and client-led technology. They are award winning and a business that everyone is talking about. If you are looking to get back into this unique industry, we would love to hear from you.

Business Travel Consultant - What will I be doing ?

• Working from home - from anywhere in the UK, you will be set up with the best technology and training to provide exceptional levels of service to travellers and travel bookers.
• You will be focused on building these relationships whilst providing a 'high-touch' service that saves clients time and drives down their total cost of travel.
• Service is everything here so everything will be tailored to each client's specific need.
• You will be delivering cost effective solutions across all aspects of travel as well as advising on relevant Passport and Visa requirements

Business Travel Consultant - What experience do I need?

• It is essential that you have experience in a Business Travel Consultant role with exceptional levels of customer service.
• You must be proficient in either Sabre, Galileo or Amadeus as well as have Fares and Ticketing qualifications
• You will be managing your own ticket issuance for both air and Eurostar and will be able to calculate your own reissues
• This pace is fast and you must be comfortable working under pressure.
• We are looking for team players who really care about what they do and put the customer at the heart of everything.

Business Travel Consultant - What else do I need to know?
This is a full-time role working from home. The opening hours are from 8.30-6.00 - it is a standard 37.5 hour working week so 3 shift patterns 0830-1700/0900-1730/0930-1800. As well as a competitive basic salary there are quarterly sales incentives, private health and dental care, life assurance, good holiday allowance with the ability to buy more holiday and more … They have a fabulous reputation and at a time when we have all been waiting for corporate travel to return this is a terrific business to join.

They do also have office-based roles across the country as well as a part-time home-based role of 20 hours.

Reservations Coordinator - German Speaking - HOMEWORKING
This world class travel business are looking for customer service focused, German speaking Reservations Coordinators to join their lovely team of homeworkers. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, pension, training and career progression, discounted travel…we could go on…

Reservations Coordinator - German Speaking - What will I be doing?

• You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
• You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
• You will be working to targets and rewarded well when these are reached and exceeded

Reservations Coordinator - German Speaking - What experience do I need?

• It is essential that you are bilingual in English and German
• You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
• You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
• It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Coordinator - German Speaking - Additional Info

The hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, Average OTE £22k - £23k but higher earnings achievable, 25 days holiday, discounted cruises.

These are homeworking roles but you must be able to attend a 4 week training program in Southampton ( expenses paid).

Flight Operations Executive

This online travel business are busy!! They are looking for a Flight Operations Agent to work in a team who will have ownership of booking issues at the pre-travel stage of the customer journey. This role is heavily focussed on schedule changes and cancellations. The business is fast paced, the people are supportive and fun and if you are desperate to get back into travel this could be your opportunity!

Flight Operations Executive - What will I be doing

• This role is heavily focussed on schedule changes and cancellations of flights.
• You will also assist with maintaining a fantastic customer experience and keeping the customer happy due to a change in their original booking.
• You will be communicating with customers to find the best solutions, ensuring that end-suppliers offer fair alternatives You will need to source solutions for customers directly when current suppliers are unable to do so.
• You will be speaking to customers internally and externally to ensure margins are maintained and customer impact minimised at all stages of booking disruption.

Flight Operations Executive - What experience do I need?

• Ideally you will have come from a travel background where you have been used to dealing with pre travel issues
• You must have excellent customer service skills
• Excellent problem-solving skills
• It is essential that you have client or case handling experience.
• PC Skills including Word, Excel, PowerPoint and Outlook
• Knowledge of systems such as Amadeus and GAL would be very valuable

Flight Operations Executive - What else do I need to know?
This is based remotely but you will be required to come into the London office twice a month.
The hours are on a shift basis between 9am - 8pm and include weekends on a rota
The salary is £22500
The team are great - the training is excellent and the office vibe is one of professional but fun - it's a real fast paced environment and the business is incredibly ambitious.

Client Services Coordinator - Luxury Travel - Graduate role

Our client is on a mission to bring together a like-minded community of owners and renters of the finest one percent of holiday homes. They are an emerging luxury brand and growing rapidly. They now have homes in more than 70 countries across the globe and are committed to developing the best experiences for their guests and homeowners, priding themselves on their first-class client service.

Client Services Coordinator - What will I be doing?

• This Role is crucial to the growth and commercial success of their unique collection of one-of-a-kind homes and you will be a key part of their Operations team which lies at the heart of the company.
• You will take ownership of onboarding new homes
• You will be homeowners' go-to point of contact, communicating both verbally and via email to answer questions, Explain processes and maximise the potential for each property
• Identify suitable homes from a range of sources according to specific destination targets
• Contact, pitch to, and liaise with new homeowners to meet weekly and monthly targets
• Create property pages, writing descriptions of properties and the surrounding areas, and using a high attention of detail to transfer and input data
• Proofreading descriptions of homes and quality checking property listings

Client Services Coordinator - What experience do I need ?

• You will have a recent 2:1 or higher in an undergraduate degree; humanities favourable
• Strong creative writing skills
• You will be a Self-starter who is prepared to work in a fast-paced, dynamic high-growth environment
• Excellent organizational and follow-up skills.
• Detail orientated with the ability to manage multiple tasks simultaneously

Client Services Coordinator - Additional Information
This role in based in Central London in fabulous offices with a couple of days from home but this may change in the future. The salary is £23k and the hours are Monday - Friday 9 - 6.

This is an exceptional opportunity for a Luxury Travel Specialist who has experience of selling high end villas and chalets worldwide. It is with an emerging brand who are on an incredible journey with some very ambitious plans that are already coming into fruition. Despite the current conditions they are thriving and are growing their team imminently. Their model is unique and is really making waves in the industry.

Luxury Villa / Chalet Specialist - What will I be doing?

• You will be working with some of the most beautiful properties in the world, selling luxury holidays to discerning clients worldwide.
• You will be part of a small but fast-growing team and will be taking enquiries for luxury homes across the globe and putting together the perfect holiday for guests.

Luxury Villa / Chalet Specialist - What experience do I need?

• It is essential that you have sold luxury villa / chalet holidays previously with a great understanding of this luxury market.
• We are looking for someone who knows the properties well, goes above and beyond to make the perfect holiday, and build great relationships with the guests.

Luxury Villa / Chalet Specialist - What else do I need to know?

Their office is in London, but they are happy for this person to be based from home if they live too far to commute everyday but being able to come in frequently would be good. The hours are between 08.30 - 6 on a shift basis with half a day at a weekend every other week but this will become less as the team grows. The salary is competitive, plus bonuses, 25 days holiday and a lovely supportive team. There is real opportunity to grow here - their plans are incredibly exciting and anyone who joins now will be part of something very special.